eBay

My son had the winning bid on a smartphone earlier this afternoon. He contacted the seller and offered to pay by debit card. The seller came back to him some minutes later and said that he wasn`t prepared to sell the phone to my son as he had zero feedback. Can a seller do this? ... View more

11/08/2019 I became a concierge customer. I am private seller and then as now had 100% positive feedback and 5 star ratings. Excellent support from Irelands customer support team. Obviously ther was also the benefit of free returns. I returned an item approx 2 months ago but never got refunded, which was automatic with concierge. I then found my status as concierge customer had been removed, no communication from eBay? I have been dealing with customer support in Philippines, who are absolutely useless, spent nearly 3 hours today in chat going round in circles and got no where, concierge support would have resolve my issue in 5 minutes. But they could not even answer my question regarding concierge support, in fact about a month ago by phone support an arrogant agent told me I had never had concierge support.... like I said they are useless. I suspect as my star rating wasn't showing enough items sold they removed my concierge status without telling me, can anybody here confirm what the hell is going on as obviously customer support can't.   ... View more

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Hi I have received a fake item and have contacted the seller but they hav'nt responded.  Can anyone advise how I raise the issue now with ebay to resolve? Thank you ... View more

Hi,  I always post recored and attain photos whilst wrapping and pictures once sealed with tracking number and anti tamper tape, I've a feeling the buyer is trying to short shift me, I've contacted their sorting office and left a message in relation to the item and contacted the buyer asking her to contact her mail sorting office but she serms reluctant to step up to do this. Does anyone have any ideas in going forward as feel that this is a rouse to get money from me  ... View more

Hi I bought pair of glases for approx 70.00 from USA to UK and wondered how much the tax is I will have to pay any help much appreciated thanks ... View more

How do I report a buyer Whoz being racist  ... View more

If,as E-BAY say on the message 'list for free and pay maximum of £2 selling fee's' what is the 30p charge for? ... View more

The invoice sent by Ebay is the address I sent item however buyer tells me it is an old address and she has updated her account.  How can I verify this? ... View more

Hi All,   Odd one I know but on 15/7 I purchased from an established ebay seller an item cisting £9.99 paying with a credit card which had a transaction date of 15/7 and a posting date to ebay of 16/7 under ref 51807766842. The item arrived on Saturday 24th July after I had to go to collect from local postal sorting office due to underpaid postage by seller. This cost me an extra £3.50. The item in question is now not needed but I am unable to return as despite contacting seller he says he doesnt understand. To say I am peed off is an understatement so I want simply to find how I go about something purchased thru ebay and paid for that has no hsitory in the my ebay section. It would be nice to be able to pick the phone up and raise the queery but that appears impossible. Any ideas appreciated as seller is not interested. Many thanks  ... View more

Messaging seems completely broken right now:   I get taken to my messages list if I pick the option to link to an item. I often get an error screen for no reason I can work out. I can only message 5 people per day if I use the option that it is not related to an item - EVEN WHEN IT IS   I have spent hours now on the chat system explaining the issue. I have spent hours now sending messages broken down into paragraphs & doing it that way.   This is wasting so much time and I am getting really annoyed bidders waiting for answers.   I've been on eBay for 18 years they told me this morning - this is the worst it has ever been.   eBay is utterly broken right now. Plus they have just charged me an arbitrary £40+ for cancelling an auction early without saying that it would happen. Lovely! ... View more