eBay

In my PayPal it says eBay Inc is trying 5i get money from me??? Please stop  ... View more

So i sold my BOSS DD-20 digital delay pedal in great condition with its original box and even shipped it priority with no extra charge to the buyer, i vouched i had tested all functions of the device and everything was working just like the day i bought it.  The buyer was hesitant with payment at first but eventually made payment on the promise of Tracking, i explained as was in my listing that i would send priority if the pedal made a good price. He has now had the pedal for over 2 weeks and opened a return without contacting me saying that the device was to replace his old one which suffered a whistling noise and this model was also suffering the same problem therefore its no use to him. This would usually be a change of mind and straightforward but as i do not offer returns he has reported to ebay that it is "not working or defective" and that the item was "not as described". I know for a fact that these older devices suffer certain signal interference as is stated on the device and can also make strange noises when an inadequate power supply is used. I have tried my best to contact the buyer with this information to help his situation and he has so far completely ignored any of my questions or messages asking if he's checked all possibilities of what is causing the issue as its probably not a problem with the pedal itself. I am now worried that he is simply holding out for an eventual refund by staying quiet or worst case that he has actually damaged the pedal and I'm left out of pocket with something that no longer works. Surely his lack of willing to co-operate with me and and his false accusations should be dealt with and i shouldn't have to go through this? Can someone please help me?  ... View more