eBay Help
Member To Member Support DO NOT DELETE
Questions are answered by our most active and experienced Community experts.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: December 2025

Check out our latest updates to help optimize your business.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause
Ask a question
0
Helpful
2
ANSWERS
altsm77
Contributor

Ebay mentoring

Hi Ebay Community   I have a 'cheeky' query, does anyone know if there is a 'ebay mentorship' group 'buddy system' available in the UK? I was so worried about an email I got from ebay this regarding managed payment and it would have been great if I could have asked someone else with more experience than myself what it meant. I eventually spoke with a managed payment customer service rep based in Ireland who was very very helpful, however that did not stop me from constantly worrying from 8am this morning to 4pm today .  I am based in Essex, United Kingdom if that helps. Many thanks for your time and please feel free to disregard if no such thing exists. Regards,   ... View more
0
Helpful
2
ANSWERS
0
Helpful
1
ANSWER
lesleycash
Visitor

Have ebay stopped the £1 Max Selling Fees??

0
Helpful
1
ANSWER
0
Helpful
2
ANSWERS
cleminmi
Contributor

Post office surcharge

I have had to pay an extra £3.50 to get my item from the post office because the seller sent it as a large letter despite charging me £3.65 P+P how do I get my £.50 back? ... View more
0
Helpful
2
ANSWERS
0
Helpful
1
ANSWER
travellingmonkeyboy
Member

Telephone number for UK Ebay Customer Service

0
Helpful
1
ANSWER
0
Helpful
1
ANSWER
drivingpolcrazy
Member

Add units to a completed sale

Hi  I have just sold one meter of fabric but have 3 more available, the buyer wants to buy all 4 meters . Can I add this on any way once the sale has ended? also the postage would be more too which I have advised the seller but equally don't know how to change that? any ideas folks?   ... View more
0
Helpful
1
ANSWER
0
Helpful
0
ANSWERS
brenn4547_jot9rbqb1
Member

can't see all listings

For some sellers I can't see all the listings that they have for sale but can find some of them by searching in different ways. I wonder if this is because the seller won't sell to all countries or something like that.  ... View more
0
Helpful
0
ANSWERS
0
Helpful
0
ANSWERS
cyssou78
Member

I need to change my country account

Hello ... View more
0
Helpful
0
ANSWERS
0
Helpful
1
ANSWER
rgd30
Member

HOW DO I GET CONCIERGE TO CALL ME, THE SYSTEM SEEMS TO HAVE BEEN CHANGED

WILL SOMEONE FROM  EBAY GET IN TOUCH WITH ME PLEASE, URGENTLY. RGD30 ... View more
0
Helpful
1
ANSWER
0
Helpful
0
ANSWERS
kne648
Member

updating my details

I have been trying to update my details since March due to the new way ebay pays but unfortuantly i have had no luck. I have been following the 'update my details' link that ebay had on their main page but for some reason once ive put in my address it doesn't let me press the confirm button. please can someone help. thanksx ... View more
0
Helpful
0
ANSWERS
1
Helpful
2
ANSWERS
barrie_rance
Member

When an item has been delivered but is not showing up as delivered in the tracking

I sold an item, it has been received by the byer, yet it is only showing up as dispatched. can any one please help thanks.  ... View more
1
Helpful
2
ANSWERS
0
Helpful
2
ANSWERS
graggett682012
Member

Brought item not working

Hi I have brought a hoover that has stopped working it is under warranty and I keep contacting seller but he isn't getting back to me. GARRY ... View more
0
Helpful
2
ANSWERS
0
Helpful
0
ANSWERS
gaming.central
Member

Seller asking for ID documents

Hi,    im trying to buy some UK car registration plates and every seller seems to be asking me to send them my ID documents such as passport and proof of address. Is this normal?  I'm not comfortable sending my ID documents to a stranger on eBay ... ... View more
0
Helpful
0
ANSWERS
0
Helpful
1
ANSWER
alangriff
Member

Payments

What is the average waiting time for a first payment.. ... View more
0
Helpful
1
ANSWER
0
Helpful
2
ANSWERS
db-777-888
Member

Buyer receiving items

Is there any way Ebay could put a received button for buyers on the website... as I have sold lots of items but nowadays many buyers don't leave feedback and as a seller it is frustrating as to know whether it has been received or not ... View more
0
Helpful
2
ANSWERS
0
Helpful
1
ANSWER
beckdod_0
Member

eBay reserve?

Hi I was given a 3 free items to sell...I have never sold before, I have been trying to sell a bag (there seemed to be a reserved set for £50) which the bag will not sell for as its too much, I tried to change it, it wouldn't allow me to...auctioned finished yesterday 'no sale' due to high reserve...I relisted it again and was given the option this time to turn off reserve which I done so, to find it had gone back on again....very frustrating as not fair for the customers and hopeless for me selling my item! Please could somebody help me as to you this is happening? Many thanks becky ... View more
0
Helpful
1
ANSWER
Unanswered Questions
No posts to display.
Top