Brought item not working

[graggett682012]

Hi I have brought a hoover that has stopped working it is under warranty and I keep contacting seller but he isn't getting back to me.

GARRY

[thedemon2014]

For an item received faulty you have/had 30 days past the delivery date to open an ‘I received an item that does not match the seller’s description’ case in the Resolution Centre.

https://resolutioncentre.ebay.co.uk/

Neither eBay nor PayPal gets involved in warranty issues beyond the MBG.

http://resolutioncentre.ebay.co.uk/

The PayPal MBG lasts for 180 days (about 6 months) but again is not a warranty.

https://www.paypal.com/uk/smarthelp/article/can-i-get-free-shipping-to-return-a-paypal-purchase-faq3....

https://www.paypal.com/uk/smarthelp/home

If you are too late for eBay or PayPal to support you your contact is with the seller directly.

If the seller is UK based and a business seller Trading Standards may help you.

If you paid by card your card issuer may also help you.

If the seller is a private individual, no warranty is implied.

[arkwebus]

Warranties are nothing to do with eBay I'm afraid.

@graggett682012