hi all as a vat registered buisness seller , my items all include uk vat at 20 per cent and declared so by ticking the vat included checkbox , so when a buyer from lets say italy purchases an item, hes paid the full amount including uk vat ,what is the correct procedure to return the excess 20 per cent of the item price back to him do i simply work out the vat element of the item price and refund that back to him via the send buyer a refund button and another question , what about the postal amount , how does the vat work on that hoping for some clarity on here many thanks in advance
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