eBay

I have a dsimple question. How can E Bay permit sellers to use the Union Jack on articles made outside the UK. The flaf surely indicates British Made, born and bred. Not when received see the made in China sticker. How many more FAKE sales are we going to see before E Bay UK does the right think and demands accurate details from sellers. Why should I buy Made in China when looking for Made In Britain ? ... View more

Hello, All items in my multiple item listings are the same price but each one is different. They are all numbered in the photos. At the moment when a buyer requests more than one item they have to email me the item numbers. Is there a way that the buyer can click on the items that they want (or a drop down menu) and this info gets back to me without them needing to send a message to me. I have looked at the Variations tool but can't see how it can help me. Or perhaps I am not that bright. Regards artslim ... View more

Someone purchased something from me and asked for refund despite my no refund policy.  I declined the refund and case was closed.  The item is showing on my sold page as returned??   ... View more

We had a situation yesterday where a customer raised a dispute for "item not received" We checked his order and the status advised "awaiting payment" - so obviously it had not been desptached. Upon further investigation, it was discovered he had in fact paid on 23rd June.  The customer selected "PayPal", but eBay Managed Payments received it.    We have now disovered another customer, who paid days ago, yet their order is advising "Awaiting Payment" This is clearly an ebay glitch. We have contacted eBay - who have been useless!!   We get the same generic email stating "Here is a link to about how managed payments work" Has anyone else expereinces this? ... View more

Hi all,    Hope this finds you well.    I am very concerned by a risk on the platform. What if I as a seller sent an art print to a buyer. The buyer then claimed the item was not as described and sent back a fake item to me. I then argue that the item is not the same as the one I initially sent out. Who will they side with? The buyer or the seller?    I really need this peace of mind to continue selling through the platform.      Many thanks, Nick ... View more

I have bought an item from Italy and the seller tells me I have to pay Import Duty, before he can send me the product - How do I do this?  Once I've paid this duty how does the seller know it's been paid?    Thanks for your help     ... View more

I have returned an item to a seller , which they have now received. But for some reason neither the app or online are giving me the option to say dispatched. It won't let me get past the selection option for how to return it. The seller has contacted me advising they are happy to refund me but without being able to go further I'm not sure what to do. ... View more

HI, I want to offer a free, next day service on my items, but I realise that some locations like the highlands, islands, NI, etc, I cannot do a next day service. But I cannot find a way to exclude these locations just for a next day service. I can exclude these locations altogether, however I want to still offer a normal 2-3 day service for these. I have asked Ebay and they have said this is not possible, which I find hard to believe. The only suggestion they gave me was to put a very high cost price in for next day to these locations, that someone would not select, and free standard, but I find that may look funny to customers. I am sure I am not the only one on here that wants to do this, so how do you get around this problem?   thanks for any help ... View more

can somebody please help me with the issue described in the subject of this post   eBay help is non-existent for this issue.   i purchased £33.30 worth of goods, kindly refunded by the seller. i used a £10 nectar card voucher for partial payment, spending £23.30 from my bank account.   the £23.30 has been refunded but the voucher credit is neither on my nectar card balance nor anywhere else that i can see.   the refund was processed for all items, although this was an exception made by the seller (i was only able to request a refund in time for 2/6 of the items in question) - another member has kindly let me know that a refund for all of the items needs to be accepted in order for me to retrieve the voucher; although, this was technically done - just not via. the eBay system.   can somebody please let me know what i need to do to get my £10 voucher back?   many thanks   owen ... View more

i have  two strikes against my account  which  ebay  have  said is there fault as they took the seller of but they are still on my account have been waiting 14 days now  they now say  i will have to wait even longer  any ideas how  i can get them  removed   ... View more

clicking on 'watch this item' in both locations on web page and nothing happens, used to work fine until very recently, using ebay site on HD10 kindle, any reason or ideas please ... View more

I bought recliner armchair from eBay having problems of getting my refund back the seller is saying that they can't contact eBay by phone and not answering emails  please I need to get my money back,     ... View more

I left positive feedback for someone but said I did not think I would buy from again as their list of disclaimers was immense. I recieved a very disgruntled message from them , now suddenly at 10.30 last night I recieved a string of bids from them on items I have listed one of them being collection only due to size.I totally think this is deliberate and no intention to purchase,bidder is 116.4 miles away, I cannot find a way to phone ebay for advise so can anyone help ... View more

I ordered a garden bar on ebay. It didn't arrive and no responses to my messages. I opened a refund request and then the seller responded with apologies and that it was on it's way. Naively I closed the request. The item still hasn't arrived 2 weeks later but I cannot reopen the refund request.  there doesn't seem to be any means of contacting ebay directly it just refers me to the closed case.  Can anyone advise what I need to do next?  Thanks.   ... View more