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busheys
Visitor

Unable to refund buyer... help!

Hi ebay folk... I'm trying to refund a buyer who overpaid postage. I've gone through the refund process in the drop down bit in my sold items but when it comes to sending the refund at the end, I either get an 'unable to send' message if I'm on a web browser or an "error type 40003" message in the mobile app. All help gratefully received! Thank you!!! ... View more
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2012mave09
Contributor

Collection code

Hi can anyone help  have bought and paid through Ebay and collected a  purchase  but didn't realise I had to do a qr code  and now after a couple of weeks  the seller still can receive payment thanks  ... View more
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nicstutom14
Contributor

Fees. A

Hi. Why am I paying £12.99 every quarter to EBay.  Thanks for any help ... View more
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bbssflan
Member

Refund from seller not the same amount as purchase price

Bought a smart watch for £44.39 seller says item no longer available. Wants to refund £36.99 i have asked why they say this is what was paid. But they took £44.39 from my card.     ... View more
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adman288
Member

why does ebay post so many fack adverts on their site

ther are always hundreds of fake ads on your site , they are easy to spot as they all have strange starting prices with no bids and contain an email address off of ebay , and are up for days ... View more
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cheg8284
Member

Hacked Accounts

why  re ther so many hacked accounts and fake listings on ebay, and ebay do nothing about them? ... View more
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urbnkickzz
Visitor

I’ve been scammed

I've sold a pair of Nike dunks to a buyer, everything was fine I provided proof of purchase and they went through eBay authentication fine as a success, and then the buyer opens a case claiming they are fake, I know he's trying to scam me and I've showed transactions from my bank account and ebay authenticating it and ebay are still siding with the scam artist of a buyer, any advice ? ... View more
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iloveit98
Member

Item not received by buyer

I sold a pair of trainers and sent them Last Monday, I have tracked the postage and says item was delivered on the 30th June 11:15, however the same day the buyer sent a message stating they had not received the item at 15:00 the same day. I have confirmation they were delivered from Royal Mail. What happens now? ... View more
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joasm-8386
Member

Sent back empty box

Hi just wanted to know anyone's view on my predicament. Sold an item , buyer said item was broke which I questioned as item was new. Then he won case to return item , but received item back today but it was just an empty box. I've got original weight it was from my receipt , it was 3.207kg when it's been returned all it states is 0-2kg weight. Box was empty, felt it straight away. Can't seem to get eBay on phone and as soon as they see it was delivered they will give buyer refund. Any help anybody  ... View more
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emprinting
Member

Restricted category

Hi, I have had an ebay account for years and been selling alsorts of things but I have noticed I can't sell camping stuff as it is a restricted category? How van I remove this or why is it there?  ... View more
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ashtonell-0
Member

RECIEVED ITEM BACK BROKEN. EBAY WONT DO ANYTHING

Hi.   I sold a fan and remote. I forgot to send remote with inital fan parcel   So i got remote to buyer a day later. Buyer then leaves return case open for 3 weeks, returning item AFTER case has closed "due to missing parts" (there was no missing parts)   I then  recieve back fan + remote in same visual condition, I try fan that works but the REMOTE DOES NOT   Now since case was closed after 28th June as he didnt send item, but he sent it after, case was reopened in his favour by 1st June even before I got to check parcel. Today is when I check parcel for myself, and I find remote is useless. most likely water damaged. Buyer did say it was for his disabled daughter which is why I guess it no longer works but why wont ebay help me open a case? instead they trying to get me to contact trading standards?  HELLO? EBAY? THIS IS YOUR PROBLEM YOU ALLOW PEOPLE TO USE MY ITEM FOR 3 WEEKS AT NO COST, BREAK IT, THEN  RETURN??   I NEED HELP WHAT CAN I DO TO GET MY MONEY BACK WHY WONT EBAY HELP ... View more
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Anonymous
Not applicable

listing prob

Hi ebay flashed a notice saying i had a template problem, i looked and with one of my items the listing description has come up in underlined red, it wasnt like this when i posted it, any ideas ? ... View more
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