eBay

Hi I made an order the week before last and althought it the status is dispatched and having a Yodel Tracking number the item has yet to be delivered - the deliver date was 3 days ago. I have attempted to contact the seller but no replies. I can now see they are no longer selling on ebay...what do I do know- as i have to wait several days before ebay will get involved, when i need a solution now as i need to source an alternative asap and need a refund before i can do so.   Thanks ... View more

I live in the U.K. and have had three packages addressed to another Ebay user but to my address. There is a packing slip inside one of the packages with order number, eBay buyer ID, and eBay order number. The buyer returned the item, to the seller, but is of course wrongly addressed. The buyer returned by printing out the Royal Mail Tracked 48 details, and sent it in the post. But the item will not get to the seller, it came to me, another eBay user. Trying to report this to the U.K. eBay, if they can contact me through here, maybe the issue can be fixed.    I am not losing out myself, it is another user not getting returns sent back to them, due to this glitch. All three used Royal Mail Tracked 48. The first two were returned to my local post deopt marked "NOT KNOWN AT THIS ADDRESS"   They tried to call me from the U.S. but failed. Needs the U.K. division of eBay, if I can find out any email address or phone number I can possibly follow.      ... View more

seller refused to take back a damaged item. ... View more

What is all this managed seller rubbish?  eBay already have my bank details.  I am certainly NOT going to send them a picture of a statement. ... View more

Hi I sold an item but the buyer now says it has a hole in. I didn't when I sold it. Looking at her reviews it seems she tries to do it to all sellers. Please advise what to do. Thanks         ... View more

I want summary as my home page, all I get is watch list,I have tried clicking summary for home page alI I get is watch list, any idea's how to fix it  M ... View more

I am unable to send a message to a seller as there is no blue arrow ... View more

During my last order a pop up message on the website at the time of payment led to a scam by a third party. I realised this so managed to put a stop on my credit card after the scammers had taken a small amount to verify the card.  I contacted eBay after over an hour on the phone and gave full details.  They promised that the security team would follow up.  I haven't had any follow up.  I have had to do a lot of work to change my credit card and to check that no further payments had been made against my account. EBay must have a direct contact system for complaints on the website.  What are they scared off? ... View more

Hope someone can help? I have been on chat and they can't had a phone call too with ebay and they can't they said it was a bug within their system. I have been trying for the past few days to bid on a set of cutlery. My account is verified all things that need to be are in order, eg card info payments etc. However when I place a bid and click to confirm it brings up their knofe policy you are then taken to add your credit card for verification that you are over 18, but once you have completed that and click the page it then goes to a page where this page can't be found and is on a ebay.com and not ebay uk. I have cleared cookies etc and have tried everything over the past few days 😞 the lady on ebay told me to contact the sellers and explain what she told me and ask if they will either accept my bid through message or accept a buy it now. But I have tried 2 different sellers and no reply I think (and to be honest I would too) they think I am a scam...... please can anyone help? ... View more

Don't know what to do ... View more

Hi I have sold an item that was sent to the global shipping centre. They sent it on to Ireland. The buyer has contacted me to say that the item is damaged and wants a refund quite rightly. However, why am I being asked to provide a refund when it's through the shipping centre? All my job is is to get it safely to them, they are then responsible for getting it to the buyer. Thanks. ... View more

Why is there STILL a MONTHLY bill I read that with managed payments in the blerb that says how fantastic it is 🙄 that there is NO MONTHLY BILL low & behold I have been charged £22+ bill & as well as the fees you charge for every item along the way! ... View more

Since the previous update of the eBay app on June 29 on my Apple iPad I've noticed that when I click on my previous purchases history there is only three pages worth displayed. This corresponds to just one months worth of purchases on eBay. Adjusting the settings in the filter drop-down menu does not make any difference. This strikes me as a bug in the software. Note that I'm using the accessibility options on the iPad due to visual impairment. There does not seem to be a mechanism of reporting technical and software issues to eBay directly. So I've posted this bug issue on this forum. Can anybody offer any advice please? Many thanks. ... View more