12-02-2024 7:53 PM
Buyer has payed for and received my item.
They have massaged me asking some questions. To which I replied.
They have again messaged to say they have not received a response and are considering askin for a refund.
I again replied but have received nothing further.
Any advice?
18-09-2025 8:28 PM
If you post in Discussion > Selling you will receive a quicker reply.
If this were me, and the questions or tone became unreasonable, I would answer only once. Then I would add the Buyer to my Blocked List. Within a Return Case I would respond appropriately. Since you are a Private Seller it is okay to ignore messages when they are not practical.