70soghuBMi9WTTnk!~~_11.GIF "ducatimondo"){kind=avatar}
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@jace_mindu wrote:
I just posted this and would appreciate your comments:
I can paste it into ehre if you want.
Hi @jace_mindu
I'll have a look into it and reply to you on the above thread.
Thanks,
Dave
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@rainbowtrax wrote:
What is going on with the Sales History page? On every multi-quantity listing with sales, the number of items sold is a clickable link to the Sales History page for that listing. Overnight on Monday, this link was removed so the number is just plain text. Now CS are apparently saying that this is part of a "desktop cleanup"! This is a fairly vital feature for many sellers, both on their own listings and when researching other sellers' sales. Once again, a change has been made suddenly, with no warning and no prior consultation with sellers. Please can this be restored asap.
See multiple posts: https://community.ebay.co.uk/t5/Business-Seller-Board/Link-to-sales-history-on-listings-removed/m-p/...
https://community.ebay.co.uk/t5/Seller-Central/Listing-sold-history-no-longer-viewable/m-p/7379953
https://community.ebay.co.uk/t5/Selling-Tools/Sales-history-within-an-Auction-gone/m-p/7379264
Hi @rainbowtrax
The guys in CS were correct, this is part of an update on the site.
You can still view the sales on your own listings through the Orders section in Seller Hub. You can research competitor's sold data through Terapeak, this stops support to bots crawling eBay’s website to get competitor’s sold data.
I'll pass this feedback to the Development Team to review.
Thanks,
Dave
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Only a small one, but you used to be able to click on an item's sales history and see how the item was doing.
So you could plan inventory and such and could order inventory to be able to keep an item in stock and stop the hokey cokey, in stock, out of stock, in stock.
Seems some genius has got rid of it, intentionally or unintentionally during an update that probably wasn't even necessary.
This screen print shows what I mean, where is says 9 sold, you used to be able to click it and see sales history.
The is me looking at my own item, probably can't do it with looking at other seller's items either, like you could see if an item you were looking to buy might be popular, etc and use other buyer's prowess to help you determine possible value for money etc, like following the crowd so to speak
This would also allow you to look for other selling opportunties as a seller, as you could see if something you were thinking about selling was popular on the platform before you commit to stock ans sell it.
So yeah, properly handy thing to have as a buyer or seller, so why does it not work?
Cheers
Russ
@rainbowtrax wrote:
Does anyone know what is happening with the pop-ups that some users are getting when they try to go to any listing page from sellers' shops. Instead of being taken to the listing, a pop-up containing minimal details is activated instead. It then requires another click to get to the listing itself. Even worse, some shops have an Add To Basket link within the pop-ups, trying to steer buyers to make a purchase without ever looking at the listing. The pop-up doesn't even show the inadequate desrciption summary that you get on the app let alone the proper description. The app is bad enough for encouraging users to buy without looking but this is worse. For used items particularly, it's madness. I know Dave said it was a glitch rather than a test but given other changes that have appeared this week, it seems more like deliberate tinkering to me.
The change has been applied at account level for buyers, not to specific shops so that, if you have this on your account, it happens on every shop you look at. If you don't then it won't be happening to you at all, either on your own shop or when you view others. So a seller can't tell how many of their potential buyers are affected by this. Just because you don't see it yourself doesn't mean your buyers don't.
Please can we have some explanation of what's happening here. See screenshots here: https://community.ebay.co.uk/t5/Business-Seller-Board/Incorrect-links-for-shop-items/m-p/7379922#M29...
Hi @rainbowtrax
Ive reached out to the developed team for some clarification on the pop up. It looks to be part of a roll out on site. I'll reply on the original thread as soon as I have an update.
Thanks,
Dave
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