Business Seller Board

Royal Mail 2nd-Class Letter – what’s changing and what isn’t

Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...

Join us at eBay Open UK 2025!

We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...

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Sales Are Down to ZERO or Slow Jun 2025 -EBay Help!

Hello everyone, how are you doing? There has been a downward trend in our sales from start of June 2025. Now end of June and we are now looking at Zero sales per day. I see many sellers are facing slow sales right now—it’s really difficult, especiall...

Negative feedback for blocking someone from buying in the future?

Someone started an item not received request because their RM Second Class order did not arrive with them on the third day after dispatch. I think it's unreasonable to do this when RM frequently take longer than they say they will to deliver. I apolo...

Asked to provide my NI number.

I received an email today requesting that I update my account and provide my National Insurance number, as I have reached the threshold for either items sold or the selling limit.My question is this.. I am simply selling some personal items that have...

Resolved! Time to quit eBay? Biz fees too much!

Hello all, Ive been a long time user of eBay but I’ve just had enough of the fees, not to mention to mention my regular and consistent flow of sales dropping off a cliff since raising prices to cover fees. Is eBay not the right marketplace to sell my...

UK households say 'cloak and dagger' as Royal Mail issues post warning

Another INR opened this morning!ebay are still telling my buyers 2-3 days and even delivery on a SaturdayIts a disgrace treating their buyers like this... The Royal Mail has warned UK households that they may not receive post for several days Royal M...

Daily Deals

How does a seller become elegible to appear on the daily deals tab?

Invisible Listings

Hi, (DISCLAIMER: I'm posting this on an alternative account). I just opened my business account (finally!) and got it all set up. The only problem is, my listings are invisible! They ARE active, I can view them, a direct link works for them (for me a...

New Payout Rules for Business Accounts

I have business account and Ebay in their infinite wisdom, have changed the way I'm paid out to 3 days after delivery has been confirmed. Apparently this is being rolled out to everyone via email. Anyone else experienced this?

Item return

I've been selling on Ebay for many years but have never had a buyer refuse to accept a full replacement of an item that he wanted to return citing the "does not meet description " excuse when in fact the item exactly met the description , being that ...

Promotional Fee Percentage - General Ad Campaign

Hi Everyone, I just wanted to get peoples thoughts on promotional % for the general campaign. What sort of fixed rate % are people using at the moment? I've been using between 5-10% over the past few months as a business seller selling Pre-Loved clot...

"Required item specifics" are all blank

I just went to change a few prices and have noticed that most of my items have the required item specifics blank. It has done this before in the past and I don't want to waste a whole load of time checking them all again. Has anyone else noticed this...

Resolved! Ebay holding all payments until upto 2 weeks of delivery

I'm hoping someone can answer my query here as ebay haven't been much help. At the start of last month ebay started holding payments on all items I've sold through my business account until anything between 3 days and 2 weeks of delivery confirmation...

Fees Calculator

Does anyone use a fees calculator to work out fees for selling? Wondering if there is anything out there before I begin to come up with my own version.

How do returns work when sent to buyer via ebay's global shipping

Good morning We sell overseas via eBay's global shipping programme. We have never had a return request before. However, we have had two return requests in one week now, one being a key that costs £9.00 (they ordered the wrong key number for their out...

Unable To List From Inventory For Over A Month

Flagging this again as I haven't so far managed to get anywhere with this issue which started the first week of July. The problem is with the Inventory feature which comes with Featured and Anchor shop levels. Currently we have over 10,000 listings s...