Seller News: May 2026
Your May Seller News is here
Forum Posts
not received
Hello...has anyone seen this before?....I bought 2 items and they were dispatched ...but I have noit received them..there is nowhere on the items or order to start a case for not received...its not very much money but why is this facility not availab...
Counterfeit watch
Hello I bought a watch .It turned out to be fake .E bay won’t. refund past 30 days.What I don’t understand the seller ignores my messages etc.And he is still listed on the site .Fakes are getting harder to spot E Bay need to try harder.maybe no quibb...
buying itiems
hi there can someone please please help me as ebay chat Is totally useless cant get anywhere with it em my question is ive been trying to buy a set if 3 gardening tools buy when i click on buy i always get need to verify your age so when i do that it...
Partial refund
Good evening, I have received a pop up mesh cage with unfortunately 2 small slits/cuts to the plastic window. I sent photos to the seller (who doesn't'accept returns) and asked if they would kindly see their way to a partial refund at their discretio...
why do ebay allow this, it puts people off buying on ebay in the future
I just dont understand why ebay allows this to happen, you report the sellers and ebay just sat "not in violation of ebays policy", they are basically saying its ok for sellers to try to deceive us buyers, that is totally out of order. I reported two...
Evri disaster again
I was expecting a parcel that I was really looking forward to receiving. Evri managed to rip the package open resulting in ⅘ of the contents falling out which meant the delivery man handing them over to returns, He brought the open package to me with...
Item not delivered
I did not received my item yet, last day was yesterday
Seller not sending refund -
I returned a faulty product and paid for the postage myself. Have tracking and proof of delivery on the 6th of May but seller keeps promising to refund but doesn't. What can I do?
Sisley skincare
This is a message for all you skincare fans. Sisley is a lovely skincare brand. However it has come to my attention that the current skincare products are not what they seem. It seems that sellers aren’t adhering to safety policies and I have receive...
Returned AirPods due to not as described, seller opened case for them being opened?
Hi all, I purchased some AirPod Pro 2’s off of a business on eBay. They arrived and I opened them and found the firmware wasn’t updating and the case wouldn’t reset which made me believe they weren’t authentic, the warranty expired in 2024 when under...
Buyer claimed non delivery.
At the beginning of April I sold 2 lots of silver coins. They were sent a 2 separate packets on RM tracked delivery. " weeks later the buyer initiated a item not received case. Before I had a chance to investigate what was going on Ebay had refunded ...
Click and collect not an option on offers...what nonsense!!!
I am aware this has already been raised in discussion. I am starting a new conversation to raise it again and I am hoping eBay will take note. I found a thread about the issue of not being able to choose C&C when making an offer and only being able t...
Resolved! Buying from China
Hi all,I bought a fire wand and extra paper from a Chinese seller, total cost was just over £21.00 The fire wand did not work so I wanted to return it, also as the wand did not work I did not need the extra paper I bought as well from the same seller...
Proof of age. Neither my husband nor I own a credit card
Neither my husband nor I own a credit card and I want to bid on some cutlery, but as that includes a knife I have been asked to prove my age using a credit card. Is there another way to prove my age? Thanks, Liz
China return! Seller says: I can't buy a return label Close case for refund.
If a seller in China cannot buy a return label (for an expensive item) and ebay will not provide one. Why are they allowed to sell to the UK? is that not illegal?
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