Seller News: May 2026
Your May Seller News is here
Forum Posts
Returned AirPods due to not as described, seller opened case for them being opened?
Hi all, I purchased some AirPod Pro 2’s off of a business on eBay. They arrived and I opened them and found the firmware wasn’t updating and the case wouldn’t reset which made me believe they weren’t authentic, the warranty expired in 2024 when under...
Sisley skincare
This is a message for all you skincare fans. Sisley is a lovely skincare brand. However it has come to my attention that the current skincare products are not what they seem. It seems that sellers aren’t adhering to safety policies and I have receive...
Buyer claimed non delivery.
At the beginning of April I sold 2 lots of silver coins. They were sent a 2 separate packets on RM tracked delivery. " weeks later the buyer initiated a item not received case. Before I had a chance to investigate what was going on Ebay had refunded ...
buying itiems
hi there can someone please please help me as ebay chat Is totally useless cant get anywhere with it em my question is ive been trying to buy a set if 3 gardening tools buy when i click on buy i always get need to verify your age so when i do that it...
Click and collect not an option on offers...what nonsense!!!
I am aware this has already been raised in discussion. I am starting a new conversation to raise it again and I am hoping eBay will take note. I found a thread about the issue of not being able to choose C&C when making an offer and only being able t...
Resolved! Buying from China
Hi all,I bought a fire wand and extra paper from a Chinese seller, total cost was just over £21.00 The fire wand did not work so I wanted to return it, also as the wand did not work I did not need the extra paper I bought as well from the same seller...
Partial refund
Good evening, I have received a pop up mesh cage with unfortunately 2 small slits/cuts to the plastic window. I sent photos to the seller (who doesn't'accept returns) and asked if they would kindly see their way to a partial refund at their discretio...
Proof of age. Neither my husband nor I own a credit card
Neither my husband nor I own a credit card and I want to bid on some cutlery, but as that includes a knife I have been asked to prove my age using a credit card. Is there another way to prove my age? Thanks, Liz
China return! Seller says: I can't buy a return label Close case for refund.
If a seller in China cannot buy a return label (for an expensive item) and ebay will not provide one. Why are they allowed to sell to the UK? is that not illegal?
Told I can’t have my money
Good credit rating told I could het my money in few weeks but then told I can’t have it. Over £3000 surly this is illegal!
Seller not sending refund -
I returned a faulty product and paid for the postage myself. Have tracking and proof of delivery on the 6th of May but seller keeps promising to refund but doesn't. What can I do?
Item not delivered
I did not received my item yet, last day was yesterday
Evri disaster again
I was expecting a parcel that I was really looking forward to receiving. Evri managed to rip the package open resulting in ⅘ of the contents falling out which meant the delivery man handing them over to returns, He brought the open package to me with...
Unable to place a bid
Quite suddenly I am unable to place a bid. I click place bid and the next box where I would enter amount appears but is greyed out and I can't enter anything into it. I receive no error message or information. My account is in good order. I am using ...
Chinese power cord
I bought a yogurt maker and it has a chinese power cord.This was not mentioned or shown in the item description.I am so disappointed (I'm lying,I'm angry)as it was supposed to be a gift.What should I do?Is it a good reason to ask for a refund?How cou...
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