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Seller News: December 2025

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Resolved! Item not received

Hi all, I need some advice, please regarding a watch that I bought a couple of days ago.I was in touch with a seller who had a watch for sale for £400, so I was asking a few questions about it, and they told me it had just come back from the dealer w...

User avatar by • Contributor
  • 917 Views
  • 29 replies
  • 0 kudos

Item not received, EBay messing me around

Morningi bought an item on Dec 2, it was ttaking ages to come but I put that down to Xmas post. Looking at my purchases after Xmas I realised I still hadn’t had it so opened a case on Jan 6. The seller has not only been extremely rude and defensive, ...

Resolved! How can I resolve the problem if I think I can not post the item back

I bought 2kg of aloe vera leaves.The seller sent me only 1kg.I was waiting 7 days for the parcel so the leaves went a little brown in colour so I cut them and put them to the freezer to save at least this kg.I know that partial refunds cannot be enfo...

User avatar by • Contributor
  • 108 Views
  • 5 replies
  • 0 kudos

No buyer protection.

I recently made a purchase on the strength that the seller had Royal Mail clearly shown as the only delivery option on the listing as I do not purchase from anyone that uses Evri after not receiving 21 of 22 parcels sent via Evri in the past two year...

User avatar by • Engager
  • 144 Views
  • 3 replies
  • 0 kudos

Resolved! Is reusing a item number for a different product allowed?

I recently bought a kitchen drainer (197466595739) , but as you can see, it's now a book.Scroll down to the reviews and you can see the previous item as someone kindly added a photo.I've noticed eBay is becoming more of a 'wild west' shopping site, b...

Resolved! ebay not accepting my valid cards on checkout

I need to add a new card and tried several bank & credit and details are certainly correct but ebay says' We couldn't verify this card. Please select a different payment method.' There is nothing wrong with my cards and are still valid and cards i tr...

seller cancelled auction

just won an auction, then told the seller has cancelled the auction because the "new" item is damaged or out of stock, this allowed behaviour by ebay makes ebay look stupid, they lose all credibility as an auction site, will not use again.

Resolved! Asking a seller a question

Can someone please tell me if it is acceptable to politely ask a seller if they use Evri? I know that many sellers hate questions and will block a buyer if they ask one because they think it means that they will be problematic and as I don't use Ebay...

Help! - No Click & Collect barcode received, even though item has been delivered to C&C location.

Hi,Does anyone know how I can get ebay to send/resend a delivery notification including the barcode used for Click & Collect? They usually send several reminders if it isn't collected straight away, but I haven't received a single one and therefore c...

Resolved! Stolen Laptop and Ebay Buyer Protection

Hi All I was wondering if anyone out there can provide some guidance on what I think is going to become a painful experience with ebay. I recently bought a laptop off ebay. It arrived damaged so I opened a return case and accepted a partial refund fr...

Misleading descriptions

I don't understand why some sellers use misleading descriptions. These cause confusion and can leave a bad taste. I've just bought 30 of an item which is packed in tens, i.e. 3 packs of ten. But the heading is for 50 items. This is the second time th...

Stopping sellers using Evri

I am sure there will be many like me who are bemused how Evri are still in business. I have had delivery after delivery fail or arrive late and nothing gets done because sellers keep using them.I just did a Trust pilot search on Evri UK their one sta...

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