10-11-2025 8:36 PM
Hi
I brought an item on ebay collection only ask for full address just got a message to pick up half way down a street contact mobile number. Tried to cancel buyer refused. what can I do to get money back
10-11-2025 8:54 PM
Select "Report an item you didn't receive" on here:
https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arr...
and escalate it 3 complete working days later.
10-11-2025 8:59 PM
Last year I arranged for a relative to collect some goods from an ebay seller on my behalf, and it was agreed that the handover would be done outside a local shopping parade. It all went smoothly. What is it that you're concerned about?
11-11-2025 8:44 AM
As moonlight says, "why are you worried"?
I've completed 'collection only' sales all over the place (as a buyer and a seller)
Including motorway services, bus stations and even the N.E.C.! ( when it turned out buyer and I were going to be at the same exhibition...)
They all went well.
11-11-2025 1:45 PM
Not really a problem.
Same as you think its iffy. The seller might be the same so has decided to meet you away from his/her address.
Make sure its a public place where there are plenty of people about.
As long as you dont hand money over until you have inspected the item and are happy with it.
11-11-2025 7:23 PM
I would have been fine with picking it up like that but it was like pulling teeth just to get at pickup point. The conversation went like this . B: Can I have an address to pickup from S: Post code, yet that was it no street nothing else. Thinking that I had mist something I then message can I have your full address S: address without the number, that was the message. Scratching my head thinking hmm, looked on Google maps a street with about 50 houses. So again I message seller explaining how am I going to know you to pick up the item. Finally got the info I needed but by this time I was wondering why such a carry on. Hens the reason I am wanting to cancel. In fact I had message them four times the first time no message.
11-11-2025 7:24 PM
I would have been fine with picking it up like that but it was like pulling teeth just to get at pickup point. The conversation went like this . B: Can I have an address to pickup from S: Post code, yet that was it no street nothing else. Thinking that I had mist something I then message can I have your full address S: address without the number, that was the message. Scratching my head thinking hmm, looked on Google maps a street with about 50 houses. So again I message seller explaining how am I going to know you to pick up the item. Finally got the info I needed but by this time I was wondering why such a carry on. Hens the reason I am wanting to cancel. In fact I had message them four times the first time no message.