Seller News: January 2026
Start a successful new year with important updates to help streamline your business.
Forum Posts
USB Power Supply - got warning email from eBay about safety
I bought a USB power supply in late 2025 and then got a warning email from eBay (twice) telling me there could be safety issues and to contact the buyer. The buyer assured me twice that they were in communication with eBay to provide a safety complia...
Help n
So I bought item from eBay I’ve since found out the manufacturer has actually gone bankrupt and due to this I wouldn’t get any product support of itembreaks down or able to get any replacement parts etc. I contacted seller to cancel item but they ref...
New iPhone Scam
Hello everyone, never thought this would happen to me but here we are... ordered the newest iPhone after seeing a couple of listings quite cheap without a box so went for one - didn't think this would happen as ebay has a good money back guarantee, i...
WHY IS EBAY ALLOWING A SELLER 17 DAYS (408 HOURS) TO DELIVER A 48 HOUR PARCEL TO ME WHEN ITS LOST
Bought the item on 3RD on a 48 hour Royal Mail delivery i only buy from people who use RM as couriers cannot find me. Seller sent it by Yodel claiming they wanted "a better tracked service for their customers". It didn't arrive. Now here is the stran...
Uk buyers now not allowed to buy from America!
Has any other UK buyer had this problem? I'm absolutely disgusted with eBay for ever implementing it. It's so discriminating and weird. Basically if you're in the UK, you are now no longer allowed to buy from any seller in America, no matter how hard...
No buyer protection.
I recently made a purchase on the strength that the seller had Royal Mail clearly shown as the only delivery option on the listing as I do not purchase from anyone that uses Evri after not receiving 21 of 22 parcels sent via Evri in the past two year...
Resolved! Is reusing a item number for a different product allowed?
I recently bought a kitchen drainer (197466595739) , but as you can see, it's now a book.Scroll down to the reviews and you can see the previous item as someone kindly added a photo.I've noticed eBay is becoming more of a 'wild west' shopping site, b...
Threat from seller
I purchased an item on eBay from a relatively new seller. I asked if it was possible to use Royal Mail, as Evri drivers sometimes throw my parcels over my gate. The item arrived via Royal Mail in perfect condition. I was pleased with my purchase and ...
EVRI !! a random photo sent to 40 people in the same area and Ebay side with Seller ?.
Order sent with Evri, a photo of "something" on a concrete step which could be anywhere. Same photo sent to multiple people in the same area on the same day and around the same time. Ebay side with Seller based on a photo which shows nothing but a st...
DHL is not delivering the item arrived in their delivery depot
The tracking shows the item has arrived in the local DHL depot almost 10 days ago, but they are not delivering the good, and everyday the tracking appears as the item scanned in the delivery depot as "arrived in the depot". The seller is in England a...
Avoiding a scam
A couple of months ago I brought a camera on eBay, but I ignored the golden rule: 'If it seems to be too good to be true, it probably is'. In my defends this was a relatively old camera (released in 2019) and I assumed that it was being sold off ahea...
Resolved! Fake item and yet eBay reject my claim for Buyer Protection
I bought a softshell jacket from a seller in Spain. The item is listed as being from a noted, premium outdoor brand. The jacket I received was a poor quality fake, no question. I contacted the seller, who denied this was the case. What's more, despit...
Rise in unscrupulous sellers
Having been a member of eBay for 24yrs in a few weeks, I am shocked at the dramatic rise in unscrupulous sellers on the platform, never have I had to return so many times than over the last year. Items that don't match the description, items damaged,...
Counterfeit watch
In march 2025 I bought a tag watch, 4 days after that I was admitted to hospital with severe heart and lung problems, I was in hospital for over 2 months, then discharged it took me a couple weeks to get back to myself, then boom I became ill again a...
Resolved! item returned but not refunded, seller gone quiet
My 11 year old son spent his hard saved pocket money on a figure and what we received was basically garbage in a box. We returned it straight away and have seen confirmation that the item arrived back with them the day after we sent it. I probably di...
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