I've discovered that an ebay seller who sold me an item over 12 months ago may be selling fake goods

[cs2sell]

I bought 2 security cameras from an ebay busines seller over 12 months ago. Both these cams have now let in water and the manuf will not honour garantees since seller is not an authroised dealer. Cams were bough new in box. I had no reason to suspect they were not legit. Seller is not answering my messeges so I suspect counterfit goods. I cant find any way to complain to ebay about a transaction that is over 90 days old. 

[tsmgmd]

When you say over 12 months just how many months over 12 months are we talking about?.

Unless stated otherwise at the time of sale most retailers give a 12 months guarantee.

As you have exceeded that period I doubt very much if your seller did respond they would accept a return for items like this..

With regards to Trading Standards they would look at just how long these units have been fixed outside and more importantly the price paid and if a expectation of durability taking into account what I have mention has not been attained.

With regards to warranty/ guarantee do you have hard copy of the conditions of warranty.

[rusticrye]

Ebay has never allowed 90 days. If you read the Money Back Guarantee, you'll see that you have 30 days from the last delivery date on the order in which to open a case that can be escalated to Ebay. There are links to the MBG on every listing, in various other places across the site, and on your order confirmation.

But understand that the MBG can legally only cover items which you can see are damaged, faulty or not as described on receipt.  The same applies to payment processors.  They cannot help you with goods which fail in use and while under warranty.  That is between you and the seller, and the courts if the seller proves to be unhelpful.  So go to the CAB's website to see if there's anything you can do, just as you would if you'd bought from an unhelpful retailer in your local mall.

@cs2sell 

[red_magpie]

If you're thinking of reporting them to trading standards, be careful to get your facts correct. There's a big difference between counterfeit goods and authentic items for which the seller is not an authorised dealer. Very few sellers on eBay are authorised distributors, which is when even manufactureres' warranties are often invalid for items bought here.

[tobiasd4]

Sorry, but after all this time ebay won't help.

All can do is report seller to Trading standards & let them deal with it.