I have not received my refund after returning items to seller

I returned my items to the seller after being asked to do so as they were defective.

That was nearly 2 weeks ago and I have heard nothing since. The seller does not answer my emails.

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You must follow procedure as in the Money Back Guarantee. If done properly the seller supplies a Reply Paid Label, once you pay the return postage you won't get that refunded.

 

If you have not got a proof of postage with a tracking number then opening a case now will be a waste of time.

 

The MBG is on evey listing top right.

 

https://www.ebay.co.uk/help/buying/returns-refunds/returns-missing-items-refunds-buyers?id=4008&st=1...