Attaching photos is a very good and perfectly normal thing to do, as the seller can then determine whether it's worth him paying to have the item returned. If an item arrives damaged, the seller may prefer to refund without the need for return.
However, you should be communicating with the seller through an opened case or return request. That is the only way to get a tracked returns label, and the only way the seller can refund in order to get the Ebay selling fee credited back to his Ebay account.
Everything you need to know about using Ebay, including how to attach photos, is in the Help pages with their integral search (links at top and foot of any page).
@Anonymous
@john1297576
