24 Hour Courier next day delivery

[abussos]

I bought an item around 9.00pm Thursday night; I paid extra for 24hr courier at the time but thought I might be lucky and get it late Friday night but should be delivered sometime on the Saturday morning. I messaged the seller at lunch time Saturday asking for a tracking number as the 24hr courier appears not to be a 24hr courier; well it’s now 8.00pm Saturday night and I’m still waiting for the courier and a reply from the seller. I have a feeling this purchase won’t appear till sometime next week. The question is can I expect the extra money I paid for 24hr service, since I didn’t get it?  We are only talking 250 miles between seller and buyer, not some massive distance.

[john1297576]

You don't say what the sellers dispatch time is. Unless you clarify, 24 hour delivery is from when dispatched.

If they don't dispatch for 3 days then you will not get it until day 4. It also depends on whether they deal in "Working Days". Has it been marked as dispatched?

Buying late on a Thursday evening and expecting deliver on the Friday is expecting too much.