Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Activity in Seller News
Updates to Feedback
Dear Sellers, Starting at the end of April, UK sellers will benefit from automated positive feedback for eligible transactions. This will ensure you get the recognition you deserve for successful sales, enhancing your feedback score. Additionally, we...
Simplifying VAT invoicing
Dear Sellers, We understand that generating VAT invoices and receipts for your buyers can take up valuable time. To help you focus on growing your business, we're excited to introduce a new automated feature that simplifies VAT invoicing for both buy...
Adding energy efficiency information to your listings
Dear Sellers, There are some upcoming new requirements for listing smartphones and tablets, and an update to the scale of energy efficiency classes for tumble dryers. When you’re selling these items to buyers in the EU, you’ll need to display certain...
Streamlining shipping to Mexico
Dear Sellers, With the aim of improving customs clearance and ensuring smoother, more reliable transactions, the Mexican government has recently introduced changes to Mexico’s import regulations. Since 1 January 2025, all eBay sellers shipping to Mex...
Buyer Protection is coming
Dear Sellers, You may have already heard the exciting news – buyers will soon benefit from a brand new protection every time they shop on eBay. This will come at no extra cost to business sellers or your buyers, and is part of our efforts to make eBa...
List faster with our new AI-powered bulk listing tool
Dear Sellers, We’re excited to announce that we’re rolling out our new AI-powered tool for bulk listings. It’s a quicker, easier way to create multiple detailed, high-quality listings across every category. Get more inventory in front of eBay buyers ...
Making large inventories easy to manage
Dear Sellers, Using business policies can save you valuable time when you’re creating listings. Rather than adding your payment, returns, and delivery information item by item, you can apply your chosen settings across entire groups of listings by cr...
Introducing new conditions for pre-loved clothing
Dear Sellers, We’re expanding our item condition options for pre-loved clothing to enhance transparency in this category, and make the selling and buying experience even better. Starting 4 February 2025, you’ll need to use our new item condition opti...
Improved messaging experience
Dear Sellers, This season’s Seller Update focuses on new features and tools designed to help you run your business, solidify your brand, and build connections with buyers so they’re more likely to do business with you again. Improved messaging expier...
New Summary and Discounts pages for Shop subscribers
Dear Sellers, With an eBay Shop subscription, you can unlock a powerful suite of marketing and discount tools designed to accelerate your sales. Now, you can experience an updated look and feel of your Shop pages that make it easier for you to stay o...
Enhance your listing photos with AI
Dear Sellers, With eBay’s AI background enhancement tool, you can easily take your listing photos to the next level by placing them on high-quality professional backgrounds. This free tool is available on the eBay app, and allows you to generate stud...
Updates to our Feedback Policy
Dear Sellers, We recently shared that we’ve been working to update our Feedback Policy to extend to more situations where removing feedback is warranted. We’re happy to let you know that we’ve revised our policy, and we’ll now remove feedback that se...
Product research tool
Dear Sellers, A few months ago, we announced that the Product research tool (formerly Terapeak) became available on mobile. To give you deeper insights, we’ve now added the brand new sell-through rate metric you’ve been asking for, so you can see the...
Get 1:1 support with free Seller Clinics
Dear Sellers, Eligible business sellers can now take advantage of free Seller Clinics to give you easy access to growth support when you need it. Find out more Please refer to the link above to view further information on this topic. By doing this, m...
Updates to our User Agreement
Dear Sellers, This June, we’re focusing on providing you with new features and updates to help elevate your business, elevate your listings, and protect your business. Learn about the Updates to our User Agreement. We are introducing new, innovative ...
Optimise your business operations with the latest improvements and info
Dear Sellers, This June, we’re focusing on providing you with new features and updates to help elevate your business, elevate your listings, and protect your business. Learn about Optimising your business operations with the latest improvements and i...
Improved tools to help you run your business more efficiently
Dear Sellers, This June, we’re focusing on providing you with new features and updates to help elevate your business, elevate your listings, and protect your business. Learn about Improved tools to help you run your business more efficiently. We are ...
Grow your business with redesigned marketing and promoting experiences
Dear Sellers, This June, we’re focusing on providing you with new features and updates to help elevate your business, elevate your listings, and protect your business. Learn about growing your business with redesigned marketing and promoting experien...
Guides for sellers to use UKCA/UKNI and CE markings:
Dear Sellers, This season’s Seller Update focuses on new features and tools designed to help you run your business, solidify your brand, and build connections with buyers so they’re more likely to do business with you again. Guides for sellers to use...
New eBay Webinars and Events
Dear Sellers, This month’s seller update focuses on ways that we’re expanding on the services, resources, and tools we offer to support your business’s success. You now have more ways to learn and connect through expanded eBay webinars and events. We...
New regulatory operating fee
Dear Sellers, This February, we’re focusing on providing you with new features and updates to help you reach more buyers, elevate your listings, and protect your business. Learn about the new regulatory operating fee To address the rising costs assoc...
Sell faster with new Active Listings features
Dear Sellers, This February, we’re focusing on providing you with new features and updates to help you reach more buyers, elevate your listings, and protect your business. Sell faster with new Active Listings features We’re committed to simplifying h...
Improved features to delegate more tasks and protect your business
Dear Sellers, This February, we’re focusing on providing you with new features and updates to help you reach more buyers, elevate your listings, and protect your business. Improved features to delegate more tasks and protect your business We've enhan...
Keep your listing drafts longer
Dear Sellers, This February, we’re focusing on providing you with new features and updates to help you reach more buyers, elevate your listings, and protect your business. Keep your listing drafts longer We’ve changed the way draft listings are saved...
List faster and easier with new AI-powered features
Dear Sellers, This September, we’re introducing new features and updates to help you reach more buyers, enhance your listings, and have a seamless selling experience. List faster and easier with new AI-powered features Find out more Please refer to t...
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