Stock being zeroed by ebay.

Has anyone had problems with eBay ending listings by putting stock to zero?

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Re: Stock being zeroed by ebay.

Not sure if its the same issue but our inventory was totally empty at 10.30pm last night then it all came back? Ie nothing available for people to buy. All our 162 products/listings went missing

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Re: Stock being zeroed by ebay.

they ended some of mine and then I noticed that some of mine had disappeared altogether and had to restart several listings. Not happy at all.  

“What we’ve got here is failure to communicate.”
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Re: Stock being zeroed by ebay.

I had the same happen and lost some of my top selling items. I had to restart them with zero sales history. 

 

I reported this to CS and they told me I needed to update my business policy to keep listings active when the quantity went to zero by ticking the relevant checkbox. 

 

Indeed this was unchecked but I have never previously unchecked this box. All my listings have always been GTC.

 

https://community.ebay.co.uk/t5/Business-Seller-Board/GTC-Listings-Disappearing-Without-a-Trace/m-p/...

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