No Sales in March 2025 - What happened to our once best selling platform

[theglo-68]

We have noticed a sudden decline in sales and since last week we are on Zero.

Has anyone else noticed this issue and is this related to any new changes by Ebay.

What happened to our once best selling platform.

[auctiongabble]

I too reported a seller in China clearly selling counterfeit silver britannia coins as they were half price of.market bullion value.  Reported it to ebay, they could see no issue, me tinned it in weekly chat and was told.they can comment as agents dont have knowledge on specific items and values.  Its honestly a joke! Ebay allow fakes and makes life hard for every business seller.with ever increasing fees and the constant problems with the platform, ebay tech constantly fiddling and breaking more than they fix.  Even agents I spoke to at jewellery show were clueless of real problems on this platform and they dont even read the forums.  Ebay is far from what it used to be!

[moonlight-rhapsody]

"Have you read @nutrafituk’s first question on Wednesday’s weekly chat?

https://community.ebay.co.uk/t5/Chat-with-the-eBay-Community/Weekly-Chat-with-the-eBay-Community-Tea...

The response received was insulting."

I dare say the Community Chat team are hamstrung about what they can say, so without wishing to shoot the messenger, it was nevertheless a total abdication of responsibility for ebay not to have any interest in applying their own rules, particularly on such a far-reaching matter.  Or should I say, applying the rules selectively because whilst ebay turn a blind eye to what some accounts do, the OP was left in no doubt about not to do it.  I was surprised at the suggestion that the OP contact Customer Service over the matter, because time and time again I’ve seen the Community Chat team or CS say that it’s not possible to discuss individual accounts, so why the team thought the OP might get some satisfaction from Customer Service on this matter is beyond me.  Presumably they knew the OP wouldn’t, but couldn’t offer anything else.  It was still a jaw-droppingly patronising response though.

I don’t know whether ebay USA allows accounts to break the rules in this way.  If not, it might be worth interested parties emailing the CEO to ask why it’s allowed in the UK.  Somebody on another thread has recently had success by contacting the CEO, albeit on a different matter, and nothing ventured, nothing gained.

[gbtoydealer]

I have used E bay for many years but I have experienced  very little or no sales I the last three weeks  ,what's going on ?.there has got to be an alternative. Perhaps it's the decline of US dominance !! Let's hope so.

[claresdesigns]

Same here, the last 3 weeks in my ebay shop have been tumbleweed (apart repeat buyers).

Feels like something is very wrong. Time to focus on other platforms I think.

[the_book_seekers]

2025 is going to live long in the memory as probably the most difficult year in nearly 22 years on ebay. There have been a lot of unwanted firsts this year and September was shaping up to be another for the lowest number of sales in a month. A couple of sales has dragged it past that record set back in 2008 during that particular financial crisis. Things haven't been helped with a problem with visibility glitch. My phone tells me I have 1 item in my shop not the 300 there should be. My seller hub on my laptop shows me all my listings, but click on my shop door tells me there's just the 1 listing. Search for my listings through an InPrivate window and there's nothing. The same happened about 5 weeks ago and it cleared in about 48 hours, its been 24 hours so far this time. I know I have some visibility from the number of views, but it doesn't help sales.

[dwhairandbeautystore]

Yeah I've just had one of the quietest weekends I've ever had. I'm looking forward to getting rid of my ebay shop now, it's more hassle than it's worth.

To top it off I've had 3 people claim their items haven't arrived in the last 3 days and all opened cases, which I'm sure has also hit my sales massively.

And there are so many rude, entitled customers about at the moment!!

Just put a load more stuff on Vinted that I've been struggling to get any interest in on here and it's selling already.