I was scrolling through Ebay looking for Sharpie pens. I came across several listings which were using the brand name to sell their non-branded, similar looking items. Ebay is inundated with these kind of misleading title descriptions so I did the right thing to 'keep Ebay a safe place' and took the time to report 3 of the many listings (I was testing Ebay's responses). They were all violating Ebay's policy on keyword spamming/misuse of brand names. Not in the least surprised, I get the replies I expected, that Ebay did not agree they violated their own policies!!! (I tried to copy and paste the response, but would not let me as claimed errors were contained!!! Yeah - TOO RIGHT!!!
I understand AI being used, but it is simply not intelligent or sophisticated enough in this situation and unfit for purpose. There is no option provided to appeal the decision. So how do we keep Ebay a safe place for all?
