UK Seller News: April 2025
Stay ahead of the curve with our latest updates.
Forum Posts
Stopping sellers using Evri
I am sure there will be many like me who are bemused how Evri are still in business. I have had delivery after delivery fail or arrive late and nothing gets done because sellers keep using them.I just did a Trust pilot search on Evri UK their one sta...
Collection Advice
I bought an item recently which is local to me and the seller said collection in a week in the listing. The seller is now messaging me and wanting me to collect it immediately rather than within a week as they are going on holiday but I cannot collec...
"Located in London, UK"....but really located in China. Why does ebay allow this?
"Located in London, UK"....but really located in China. Why does Ebay allow this? You can find numerous examples out there in your searches. Marking Item Location "UK only" does nothing,.. neither does Ebay.
Uk buyers now not allowed to buy from America!
Has any other UK buyer had this problem? I'm absolutely disgusted with eBay for ever implementing it. It's so discriminating and weird. Basically if you're in the UK, you are now no longer allowed to buy from any seller in America, no matter how hard...
"Buyer protection fee"? I don't think so. What a scam!
Was just about to purchase an item when I noticed a ~£3 "buyer protection fee". What an absolute scam. As a buyer, I absolutely refuse to pay eBay for the privilege of bare minimum customer service. Foisting hidden fees and extra charges onto buyers ...
Simple Delivery and letters - clarification needed please
Is an £4.85 item today going to cost £7.61 soon?An item that is for sale today at £4 + 85p P&P, next week will cost me an additional 91p (or is the % charged on P&P as well?) for buyer fees from the 4th.I’ve heard that Simple Delivery is going to bec...
Resolved! Seller wont sens return label
I bought an item that was damaged in the post, the seller provided an address to return it at my own cost which has been set at 3rd of April, I have asked them for a return label but they keep stalling offering me partial refunds and claiming they ne...
Buyer protection
I just wondered why buyers are having to pay a buyers fee? Surely it’s the sellers responsibility to ensure goods are as described etc. Why should I have to pay more to ensure it arrives as described etc - just doesn't make sense?
More categories menu not available
For the last few days "More Categories" has been missing from the main menu in Shop by Category/Collectables. The heading "More" is visible and if you hover your cursor over it the hand appears but it won't open. I've tried this in Edge and Safari bu...
More software genius
I just thought I would share this, since we're all so unhappy with eBay at the moment. After one of their software upgrades, this old transaction reappeared in My eBay. I think they must have made a change to the database and changed some of the sele...
My parcel is at the collection location but I have not received a QR code to collect it
Hi, A recently order I made has been delivered to a shop for click and collect but I have yet to receive the QR code email so I can collect it. The parcel arrived at the shop at 1:29pm on Wednesday 2nd April and I've still to receive an email confirm...
Different prices in Chrome vs Firefox
I normally use Firefox, but I’ve discovered that on Chrome, the price of an ebay item changes once you put it into the basket. For example, there is a listing for Readers Digest Gardeners Encylopedia at £23.17. I tested putting that in the basket usi...
Item prices listed in a search, don't match actual prices of the item
1. Search for Milk Frothers, with the brand selected as "Lavazza" : https://www.ebay.co.uk/b/bn_99102311?_sop=15&mag=1&rt=nc2. Select price + postage, lowest first.3. Note how eBay item number:146014748296 is listed at £65.184. Click on the item to v...
Shoes
I've just purchased a pair of shoes on ebay on the 27th March. When I purchased them the delivery said the would be delivered by the 3rd of April. Now the delivery is between the 5th and the 9th of Apr. The thing is I need them for the 8th for a fune...
Royal Mail Pre Paid Postage
Hi,I accidentally selected pre-paid Royal Mail postage when listing, the item has now sold & today I sent the item not realising so theoretically paid twice, can I cancel the prepaid? Appreciate any help anyone can offer.Thanks
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