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Your February 2024 Seller Update

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What do new HMRC rules mean for selling on eBay?

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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Seller either used counterfeit stamps or under paid postage

Royal mail told me two items needed extra postage and fees. They didn't tell me which two items but now I've paid them and received them I know of course. This was an extra £12. Obviously I want the £12 refunded to me as it was seller error or done o...

Resolved! Buyer selected postage, but I delivered it myself

After the buyer paid for the item, I realised I massively underestimated the size and weight of the parcel- I couldn't even find a delivery service that would take an item this size. So I delivered it myself to the buyer ( after consulting him). The ...

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  • 210 Views
  • 6 replies
  • 0 kudos

Resolved! No Order Confirmation eMails

According to eBay:"Every time you purchase an item on eBay, you'll receive an order confirmation email letting you know your order is complete and that your item should soon be on its way." These suddenly stopped shortly after the 2nd June.I contacte...

ECP code

Hi got a parcel which was delivered to my local shop however they havent put the ECP code into the machine therefore no collection code has been generated, tried to give them the ECP code but they put it in where the collection code should go and sta...

User avatar by • Member
  • 159 Views
  • 1 replies
  • 0 kudos

Counterfeit

Hi, fairly new to ebay. I've received what I'm fairly sure is a counterfeit item, do I go through ebay or seller please?

Ebay agents refuse to help with refund

Hi I purchased the item which is fake. I requested the refund. The seller was initially rude refusing, but now agreed to accept. However, on the return label they provided only the address with no name and surname. I spoke to eBay agents and they ins...

User avatar by • Contributor
  • 187 Views
  • 7 replies
  • 0 kudos

Fake GRA moissanite rings pointless reporting

Reported these fakes to ebay to get a reply saying they didnt find the listing to be in violation!!! It's not a gra moissanite ring though, they are worth over £1000 these are being sent out in the hundreds and sellers are trying there luck using the...

Serious Issues with eBay Checkout & Bin's

I've been trying to make payment for an item for most of today.It's NOT my browser, cookies, etc, etcThere is a consistent and persistant error at checkout both in the shopping cart and with BINs:Issue - "Please use a different card or check your bal...

Fake goods

I have unknowingly bought 2 sets of counterfeit Ernie ball earthwood strings and ebays response is send them back for a refund, it's no wonder half the items for sale on eBay is fake.

User avatar by • Member
  • 86 Views
  • 1 replies
  • 0 kudos

Resolved! feedback

can some one explain to me why , when buying an item or won an auction, pay within seconds. the seller only sends feedback once recieved it (nearly 100%). thought the feedback was your experience with the transaction, not another way of reply to a ru...

PayPal Not Working.

Hi,I have tried 3 times to pay for my item. I can log in ok & I'm attempting to pay with a card that has been registered & I have used earlier in the week but I just get a message to say that PP is unable to process my payment at this time & to try a...

Buy Now but Out of Stock

Hi I have just accepted an offer from buyer. I clicked to buy it and instantly it came up with Pay Now. Seller will not accept any messages from me. I have asked ebay to help me and Ive had to ask for the cancellation of purchase. Im bothered that th...

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