Your February 2024 Seller Update
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Forum Posts
Searching for Leather/Suede items
I often want to buy and so search for leather/suede shoes, boots, sandals, handbags etc., however I am increasingly frustrated that there is not a 100% leather search option, as selecting Leather usually returns Vegan Leather, Polyurethane (PU) Leath...
Resolved! Unable to checkout/complete item purchase
Hi Ebay community, I recently created my account on ebay, added a few items to my watchlist, selected an item to purchase and went through the checkout process to where card details are entered, personal info, etc only to get an error saying the paym...
Resolved! problem with a new old stock item - advice welcome
Hello, I hope someone can advise me re thisI have lots of slendertone devices and recently bought a brand new slendertone controllerThe controllers are little portale battery packs that have a special attachment that fits into the various devices. Sl...
100% refund for a broken radio case (possible?)
Hi. I've bought a bakelite radio, which has a bakelite case. If the case arrives cracked (even if it's a hairline crack) is it possible to obtain a 100% refund? Ok, it looks like such a radio would be classed as furniture by shipping firms, and I've ...
Resolved! Who is responsible for filing a claim with the courier Yodel Packlink if an item is damaged.
Hello. Who is responsible for submitting a claim to yodel/packlink as the item arrived damaged, is it the seller or the buyer. The seller I'm talking to seems confused and thinking that the buyer could claim it. I didn't buy the labels on ebay. I hav...
Fake silver bracelet - what to do?
I just bought a bracelet listed as 925 sterling silver. As soon as I opened the parcel, I could smell the brass and see brass colour through the platingI messaged the seller, who claims it is sterling. They have no returns. I have reported as fraud b...
Ooops
Ooops.. that didn't go well..
Charity shop again problem
Hi I've had problems with a muliti selling charity shop never selling what they say so since ebay refuse to do anything, i went to a cancer one and brought a item that was cheap compared to the rrp for once but i've got the item and they sent the wro...
Auto paid removal
How to remove or disable the option of autopaid on offers you made for a seller ... it's absolutely an the worse option in all ebay .... I am thinking seriously stop making offers if these option still active .... please how can I disable it or remov...
buying
ebay not letting me buy from dealer because no post listedhave requested post from seller but cant enter ,i have uised thisseller before no problems post always listed seller is
Resolved! Item didn't receive my item
I bought an iPad on 26th of April, seller neither response nor send out the itemI opened an "Item not received case" on 2nd of May but eBay asked me wait until 9th May for them to step inIsn't it 3 days if seller does not give out any response? Is t...
Resolved! Messages ignored by sellers
One thing that really is getting worse is seller communication, not responding to messages and basically treating buyers as a nuisance! I find this very odd and now will not buy from someone who can't be bothered to respond or interact even if I want...
Import Duty
I'm interested in buying a cardigan via EBay U.K. £45:00 with free p&p. The seller is listed as being in Hong Kong. There is nothing indicated regarding VAT and Import Duty.Can anyone advise me please. Unfortunately the seller - although I'm their 'B...
seler did not sent the parcel, however he post that he did, the tracking number show not existing pa
On tracking number is clearly show that the number is not mach any parcel, on detail is write that it became send and should be arrive in few day.. I can't cancel it becouse It show that seler was send it ( but it was not, the tracking number don't m...
I want to pay a seller in cash when I pick up but Ebay has automatically charged my PayPal account
I made an offer on an item, which the buyer accepted. Ebay automatically charged my PayPal account but I want to pay seller in cash when I pick up, as that's what they say they'd prefer. How do I pay the seller cash but get my paypal money back befor...
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