Your February 2024 Seller Update
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Item received which I did not order
I received an item which I did not order and cannot trace the seller. There is an ebsy item number and return Id number though.
Buyer raises 6th bogus refund claim. Can this please be removed
- I will be as brief as possible and will try and stick to bullet points - So I was banned yesterday for "Repetitive, disruptive, or inappropriate threads or posts" as I understand it. - The message went on to explain the my last post which starts "S...
Serial negative feedback giver
We received negative feedback today from a buyer called The feedback was hugely unjustified as we sent a quality item made above the industry norm, they then left a stupid comment comparing our item to a rizla !! i have since checked and this buyer i...
How much time does buyer have to accept partial refund?
Hi,I sold an item which I stated that was non refundable, but the buyer still wanted a refund and selected the reason as "item not as described". After a conversation I realised that he has not read the description. Anyway, I offered him a partial re...
Feedback left for others has changed
I used to be able to see who I had left feedback for when looking at the 'Feedback left for others' tab. Now when I go there, it does not show the buyerid of who I left feedback for. Instead I see Buyer: o***d ().Hopefully this is just another 'chang...
No Fees for selling Clothing?
So Ebay has abolished all fees for selling clothing on a private account. Now more than ever surely the clamping down of businesses operating from private accounts has to increase? I feel so sorry for those in this niche who trade legitimately as bus...
post by date
I recently noticed that the eBay postage label on one of my recent orders had a date to post it by. The date is after the EDD and long after the seller's claimed 1 day dispatch. The item arrived a few days after the EDD but before the post by. What i...
Best postage to utilise
Dear fellow sellers, please i need your opinion I have been a seller now for couple months, hardly making profit after all fees deductions and my operation cost. i sell a product that cant go through the normal postbox so essentially, it can't be a l...
Duplicated listings
I have just discovered 50 duplicated listings on my account. The offending items were all listed on the same day and time as its duplicated counterpart. Now I'm 100% certain that I did not list all these identical items twice at exactly the same time...
Resolved! Unable to create new Nectar Vouchers
I'm unable to create new nectar vouchers, which seems to be a common problem at the moment looking at the discussion boards I've tried unlinking and then relinking my Nectar account I've contacted Nectar (as some reports on the boards suggested the p...
Unable to create Nectar points vouchers.
My ability to create vouchers from nectar points has suddenly stopped. On the page for nectar on the app I have the message "REQUEST PERMISSION TO CREATE VOUCHERS" and that I have to ask the Nectar account holder (that's me) for permission. But I've ...
Resolved! a.i. descriptions are rubbish
So 'A.I' (so-called artificial intelligence) has found its way into ebay listings - but it's rubbish! It tells you nothing about the condition of an item, or its function - it just puts together a load of waffle based on the item specifics. Nothing '...
Not able to order to Norway
Hi,I try to buy an item to Norway. The checkout procedure stop with the following message: "Unfortunately, this seller won't ship this item to Norway". I have contacted the seller and they say that they have the global shipping enabled. Any clues to ...
Resolved! Changing a report
I bought an item and it was delivered 3 weeks late. I opened a reportt regarding it's lateness but when it has arrived it is not as advertised can I continue with the first report with a new issue (i.e. get eBay involved) or will I be able to open a ...
Warranties on new products bought on E Bay
Since I had a bad experience * with a seller not interested in my problem because it was over 3 months past the purchase date (and it was too late to put bad feedback on, I assume) I have never bought stuff off E Bay where I feel a decent warranty is...
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