Unable to access terapeak sourcing insight with a basic subscription

[reliance_engine_parts]

Hi members,
I have tried to access the Terapeak Sourcing Insight Feature but it shows to subscribe while I've already Basic Subscription of the store. Can any help me with this as I am Unable to access terapeak sourcing insight with a basic subscription right now?
Thank You. 

[the-nutwood-collection]

A business seller can access Terrapeak Sourcing Insights with a basic shop.  I don't think a private seller can.