UK eBay Community

Purchase price refunded 4 years ago, now seller is contacting me again for the item.

Hi. I purchased a faulty high value item 4 years ago. I went through ebay's case procedure and they found in my favour issuing a full refund. I contacted the seller to arrange the collection of their item but heard nothing. I discussed this with ebay...

Where are the customers?

Hi all, I am looking for answers with regards to business sells since Christmas Eve please. I have no sales since Christmas Eve and I'm beginning to wonder what I am doing wrong or maybe others are experiencing the same? I have also noticed that many...

POOR SALES = MORE BUYERS NO LONGER USING EBAY?

So I managed to find some info on yesterday's eBay 2021 Q4 Results. It came as no suprise to me - after seeing my own declining site sales last year - that again for the third consecutive quarter that the "Number of Active Ebay Buyers" has fallen dow...

evri not updating my delivery status on my ebay account

goods sho delivered on evri tracking but not on my ebay account

Customer Services

Is there any way to speak to customer services? The chat hub really isn't helping and would like to talk to a human. Thanks

I Sent the item.

Hi Naghmeh,We want to let you know that your buyer opened a request because they haven’t received their item. I sent the item on 29.04.24 Tracking number is: KL855407008GBWould you please solve this problem for me? Thank you.

Good morning all :)

In case I aint around tomorrow

Buyer not making contact or payment for auction item

I sold an item via auction and it has been two days that the buyer has not made payment or responded to my emails for collecting the item. It seems strange as buyer's tend to make payment straight away. I'm on a time limit when I need to shift the it...

Collection code not received

I have a parcel sitting at a collection point which I cannot collect because I have not received the ebay collection code. Any ideas how I can get this? Any contact so far just repeats that the item has been delivered. Yes it has, but to the collecti...

Postal Insurance cover for Watch.

Hi,I need to send a watch to the ebay authenticator (Rapid SS, Hawkers Yard, London). This is an expensive item (28k). I wanted to send within ebay system, but cannot see an option to adequately cover for insurance. Has anybody got any recommendation...

Listed item doesn't show in search

Hi, can anyone help with why an item I listed yesterday doesnt show up in search results. I used a friend's account and found all my other items.It is in the active listings on my account.Been selling for some time now and never had this beforeThank ...

Royal Mail Tracked® 48 with Signature not in list of post services

Is there a reason why the Royal Mail Tracked® 48 with Signature postal service is not in the list of available post services in EBay, only the Tracked 48 un-signed service is listed. Now the Royal Mail 2nd Class signed for service only has compensati...

no return label

I purchased an item that was defective (a Halogen oven where the lid basically shattered on its 3rd use) . I've spoken with the seller and agreed a return. I recieved a message fron ebay saying that I would recieve a return label by the 07/05/24 but ...

How do l post that an item has been sold

How do l post that an item has been sold ?

Having to re enter postage costs several times before it accepts the cost.

When i revise an item i quite often have to re enter the postage cost before it will let me continue. Is it just me or something Ebay needs to look at?

Resolved! Nectar Account not linking

Hi There, Sorry if posted twice, couldn't find how to delete from other board! I'm trying to link my Nectar account, I've received an email confirming they are linked and can see it linked on the Nectar website, however, when I click on the nectar op...

GSP issue

I use GSP to sell items outwith the UK. A buyer in Switzerland wants to purchase one of my items, but I am being told that she cannot proceed with buying the item as "it is not working". I've double checked and Switzerland does appear in the list of ...

Delayed payment

So I sold some items and was due payment today, then eBay asked me to verify bank account which I did, now payment on hold for 48hrs? My bank account details have worked fine for payments the last few years. Seem like sharp business practice to hold ...

No sales

What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....

No ref number global shipping

Sold 2 lot today with global shipping program. When I go to post it give the Lichfield address but were ref number should be it saying ref. NULL So can not post ? Just amazing how can you send items with out the ref number so they can identify the pa...

Refunds

I got an email to say such amount coming out of account due to dispute. I have such amount on hold in payouts. Will money be took from bank or on hold funds. Thank you

What category for this wood bowl. A farce to say the least!!!

Hello all. I have listed an old wood fruit bowl with the RAF logo/motif in the centre and the words 'Lower Topa India 1947'. A superb piece to say the least. When I came to list it, I struggled to find a category but chose RAF / Militaria. I could ha...

Resolved! One Word....

'Sausages'. Do carry on.:-)

Buyer wants compensation as well as a refund!

I recently sold a car exterior mirror which was checked prior to removal and worked perfectly.The buyer claims to of had it fitted and hey presto! doesn't work! I've accepted the return and paid the return postage and appologised! I said I would test...

Deleting click and collect shop

having moved house I want to remove the previous click and collect address. It was based at a store

Only charged 30p fees for computer sold at £459.99?

I know I could ask through chat but it's past 10pm so live chat is closed. I recently sold a Mac Mini M2 computer for £459.99. The payment has been processed and the amount of £459.69 is due to be paid to me tomorrow morning. It says my total fees we...

Micro deposits have not appeared

I'm trying to start selling on ebay and have to wait for micro deposits to arrive, I applied for this 3 days ago and still not here.

Resolved! ebay take to much fees why .

i sell xbox 38.45 pounds Item ID: 364855609903. i have activ offer 80 procent fees off. auction Start time:Apr 22, 2024 06:28:24 PM BST !!!ebay take 5.38 !! why ??

Email received saying i owe money, followed link and owed balance zero

Is this a phishing email

Bought on buy it now and order processed then told the item was already sold?

Bought on buy it now with credit card and then I was told the item had been sold earlier and shouldn't have been listed as for sale? How is this possible if eBay is an automated system?

Welcome!

Your February 2024 Seller Update

What do new HMRC rules mean for selling on eBay?

Weekly Chat with the eBay Community Team

Community Mentor Programme

Featured Posts

Resolved! Nectar Account not linking

Resolved! One Word....

Resolved! ebay take to much fees why .

Latest Announcements