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Hello,I have just managed to switch back from Seller Hub to the old format which suits me much better however the listings page looks different and when I try to sell an item I can no longer access my listings templates which took me a long time to s...
Hello,Where can I find the date I marked an item as dispatched? I have a buyer saying he hasn't received it.Thanks.
Hello,I would like to issue a full refund including p and p to a customer as the item is faulty. I do not want the item returned. When I search for help I keep being referred to the Returns Dashboard which shows there is nothing in it. How do I proce...
A customer has asked for a refund due to an item being faulty, which I have agreed to. He has subsequently asked for a replacement which I have sent so buyer and seller both happy. How do I cancel the refund request? It still appears as outstanding o...
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