eBay Help
hls_1000
Engager
since ‎03-10-2003
‎25-10-2025

User Statistics

  • 54 Posts
  • 0 Solutions
  • 10 Helpful Votes Given
  • 3 Helpful Votes Received

User Activity

Return for item NAD closed case

11-01-2021
Hi. I opened a item NAD case for a bag. I gave a heads up to the seller before I opened the case and she indicated she wouldn't be helpful to resolve. I escalated the dispute to eBay as seller didn't respond and got a refund.The seller then contacted...

Buyer Paypal payment disputed

06-01-2021
Hi there. I've received a message from Paypal saying the sender of a payment to me for an item purchased on ebay has requested their financial institution to reverse the payment, reason is they didn't authorise the purchase. I've had a look at the tr...

Item not as described but seller disputing

29-12-2020
Hi there - I bought a handbag that was described as "used like new", there was no reference of any damage in the description and the bag looked ok in the photos. The bag arrived today and in my opinion is in fair condition at best. Dig marks around t...

Item not received but tracking confirms signed for

22-12-2020
Hi - a buyer has officially come to me to say their item hasn't arrived. I've checked the tracking on Royal Mail and it was signed for last friday 18th Dec. The item was to a click and collect shop (Mccolls) and I added the tracking to the item so th...

Paypal address

13-09-2020
Hi there. I've just sold an expensive bag. The buyer has paid through paypal with a note about the postage address which has made me uneasy. Address in paypal is her work address, she has requested I send to a separate personal address if I don't pos...
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