Return for item NAD closed case

[hls_1000]

Hi. I opened a item NAD case for a bag. I gave a heads up to the seller before I opened the case and she indicated she wouldn't be helpful to resolve. 
I escalated the dispute to eBay as seller didn't respond and got a refund.

The seller then contacted me to send the bag back. I said she needed to send me a returns label but I thought that ideally she should have done this before the case was escalated. Seller has now asked me for an email or phone number for the return. 
Before I give her any details is this the correct process? Why is she asking for these details? I'm obviously happy to send back but I'm not paying the postage. Thanks

[rusticrye]

The seller failed to voluntarily do as required by Ebay, so Ebay forced the refund. That is the end of the transaction as far as Ebay and the payment processor are concerned.  Anything that happens now is between you and the seller to sort out.  And note that, despite what some responders may tell you, you can't just ignore the seller's request to return the bag.  However, the return will have to be at the seller's expense.

Few sellers will send a buyer a PayPal payment to cover return postage, as the buyer could simply keep that money and the item. So tell the seller to supply you with a suitable postage label, and within 30 days. She can buy one online from the carrier of her choice, and email it to you.  Tell her too that if you don't receive the label within those 30 days, you will dispose of the bag as you see fit, as you will then be legally able to do.

@hls_1000 

[hls_1000]

Thank you - and thank you to everyone who has responded. The seller has just sent me a prepaid Hermes label so I can return. I'm obviously happy to return the bag as I have my money back, I just don't want to pay the postage.

[61stephenuk]

great outcome,if only the seller had followed the returns process from the start and was helpful