eBay Help
*susiesue*
Engager
since ‎17-04-2010
‎10-07-2025

User Statistics

  • 95 Posts
  • 11 Solutions
  • 23 Helpful Votes Given
  • 24 Helpful Votes Received

User Activity

Click & Drop

05-03-2021
Hi I've been considering the newish Royal Mail Click & Drop service as it looks like any post box can be used and I have a post box literally outside my gate. I would only use it for low value items, below £20 but apart from having to hang around my ...

Undeserved negative feedback

10-02-2021
Hi Today I received my first negative feedback. I opened an unpaid item case after 48 hours of the sale ending, the buyer paid yesterday and I posted it today. The buyer has left negative feedback. I had an online chat with eBay and she said she coul...

I have a buyer requesting a refund for non delivery

13-12-2020
Hi I'm a private seller, I have a buyer requesting a refund for non-delivery. She first emailed a couple of weeks ago so I checked the tracking and it showed that Royal Mail attempted delivery 23-11-2020 but there was nobody home. I sent her a messag...

Bid retractions

13-06-2020
Hi Since the beginning of lock down I have had an increased amount of bid retractions, I guess some people are treating eBay as a game to relieve their boredom. The reason is always 'entered wrong amount' but usually the retraction is days after the ...

PayPal refund transaction

04-05-2020
Hi PayPal reversed a desision in my favour and said that they would reimburse the money that had taken. They said that the reimbursement was put in my account 16/04/20 I've looked at my transaction summary and there is nothing anywhere from PayPal My...
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