"News for you" in front page showing wrong information about orders

[paxku]

Right when I open eBay, the front page shows a very useful "News for you" snippet with any new orders: 

Problem is, I already sent those two orders. 

One of them I sent about a week ago, the other I sent a few hours ago. 

I already tried doing a force-refresh, clearing browser cache, incognito mode, three different browsers in my computer, chrome in android, ... 

Anybody else experiencing this issue? 

Any solution?

[kat@ebay]

Hi @paxku ,

Thank you for your post.

There may have been a delay with data updating to that part of the account. When you check your sellerhub does it show the same?

Thank you,

Kat

[paxku]

Hi kat@ebay ,

The seller hub has always displayed the correct information.

When the first order got stuck in "News for you", the Seller Hub already showed the correct info in seconds. 

When the second order got stuck in "News for you", the Seller Hub also showed the correct info in seconds. 

The first order got stuck in "News for you" over a week ago. 

The second order got stuck in "News for you" about 3 days ago. 

I have fulfilled other orders in the meantime. With the same shipping provider, with different shipping providers, ...

All those other orders showed up in "News for you" and cleared up from it less than a minute after fulfilling them.

[kat@ebay]

Hi @paxku ,

Thank you for the details. Looks like there is a time delay with the data updating for the news for you part on the account. I will get it reported. In the meantime its best to go with the sellerhub info.

Thank you,

Kat