eBay

paulbmwk100 · ‎07-10-2024

i addvertzed my isuzu on 10 day bids with make an offer someone made an offer and i accepted said offer as soon as i did this my add was removed it had only been up 2 days then 2 days later the buyer decided he did

not wnt to purchase the car so now i have to list it and pay again for the add that ebay removed before i got paid why should i pay again now tryimg to get hold of a person from ebay and guese what you cant no phone number it is not recognized the stupid automatic chat robot is as thick as they come and when you type in agent it says ribg us or we will call you the number to rimg them is a 800 number which us ausa only number so cant call it and the they will ring you ais also from the usa and wont ring a uk mobile witch they have on file so sick of the buracratic horse manure where were being fed fix this so i can readvaertize ny car for free because you were incompetent enough to remove my add before it was paid for as i could of let it run till it sold dont put on youre add make offer biggest mastake i ver made the second is trying to actually get tom speak to someone to resolve this matter of which is not in the self help pages absalute rubbish no customer service but will take yer money anway

roger_roger_over_and_nowt · ‎07-10-2024

Once you accept an offer Ebay consider the item as sold.

You can report the buyer for non payment but the listing fee is non refundable so you pay the same fee every time you list it.

Safest way to try and sell a vehicle is via a classified ad.Don't end the listing until you have been paid and vehicle has gone.Don't end the ad if someone makes an offer as listing will end and you will end up back where you are now if buyer doesn't buy.

With a classified ad you can arrange a viewing,haggle and end the listing once sold.No one can buy without your consent.

No point talking to Ebay as all the terms/conditions are freely available.

ccla3379 · ‎07-10-2024

While it is explained in the selling help pages it is a fairly common trap/pitfall for the occaisional user and generates far more negative feeling than the marginal cost difference between the two ways of selling.

If it were me (and thank God I'm not eBay!) I would get rid of the fixed-price listing and just go with Classified or Auction - or (less likely) find a way such that the buyer who backed out has to pay the re-listing fee.

In the meantime, yes chasing eBay is unlikely to help, but definitely use the feedback system so they know how it worked/failed for you.

plpmr · ‎07-10-2024

"but definitely use the feedback system so they know how it worked/failed for you."

There's no way OP can use feedback for that, its 100% positive for buyers or nothing.

fargvs · ‎07-10-2024

As advised and for information :-

Using a PC/Laptop > Classified Ads. at £19. 99 will allow the exchange of contact details for viewing and price negotiation over a 30 day period ... set the Start price at or near the price that you would find acceptable ...>>> avoid inviting Offers as if accepted the listing stops and may never complete <<<... just continue to Negotiate an acceptable selling price and only remove the Ad. when you have a definite buyer with Cash in hand or Bank Transfer is safely deposited/confirmed before handing over Vehicle keys/documents on buyer collection. No further FVF selling fee is charged ...