Technical Issues

Cannot type into chat help system

Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...

Bug when deleting listing variations, entries not actually deleting

Reposting this report as the original post has been archivedLast month it took me an hour to add one item to a listing because listing variations from years ago kept adding themselves back. I now have to add three items to three listings and I'm actu...

eBay app stuck in verification loop

While using the app (Android) I went to a page that asked me to log in again as I'd been signed out. When I submitted my credentials I was asked to choose a verification option. I chose an app notification. The page changed I got no notification that...

Something Went Wrong and We are Unable to Generate a label / or cancel / or refund

I know there are posts on part of this but I can't get a resolution. I cannot print a label (last 4 orders) - I now cannot cancel the affected order, or refund, I'm taken into a perpetual loop of asking me for a payment method. I've added a payment m...

Ebay listing tool not working

Hi, second day of ebay listing tool not working, I am trying to sell but cannot list it.

Simple Delivery with Click & Collect is revealing private seller's postcode

eBay’s system seems to be confusing Evri Click & Collect with a local collection under the contact page, and thus revealing their postcode to anyone looking. If you look at a private seller’s listing, where they are using Simple Delivery and have all...

Global Shipping Programme Enabled but Buyers Abroad Cannot Purchase – Urgent Issue Costing Sales

Hi eBay team,I’m writing to report a serious issue that’s severely affecting my ability to sell internationally.Despite being fully opted into the Global Shipping Programme (GSP) and having it enabled on all my listings (see attached screenshot), int...

Ebay App Issue - “Something Gone Wrong”

I can’t log in the app on my IPad or IPhone , have restarted the app, changed password and restarted the device . Anyone else ? I’m a business and need to list items

Anyone else experiencing EXTREME lag/slowdown when using eBay on desktop?

I'm finding eBay's desktop site so absurdly slow that it is becoming virtually unusable. A page take minutes to load - that's no exaggeration, I do mean minutes. Creating listings is an absolute nightmare, and takes so long that I feel like giving up...

Postage

I'm experiencing delivery delays due to widespread operational issues with EVRI. All parcel shops in my area are full and not accepting packages. Your assistance in resolving this would be greatly appreciated.Thank you

page layout changed AGAIN

page layout changed AGAIN why? just as one gets used to a page they change it. No idea where the tabs are to get to pages I want, why the $$$$ do they do it?

View counter not working

Another glitch, view counter not working. 300 listings showing 0 views, which i know is not true. Anyone else having this issue? Its not even “Freaky Friday” yet as eBay put it when they release new codes without checking.

eBay Support Chat Not Working - Greyed Out and Unresponsive

Hi! eBay’s support chat has not been working for me since yesterday. The interface is greyed out and completely unresponsive - I can scroll through the chat options but can’t click anything or type messages. I’ve tried multiple devices and browsers, ...

Invalid Start Time

So I listed an item and set the auction start time for yesterday evening. Today I needed to amend the listing (as eBay had randomly removed GSP). However eBay won’t list the edited version because it contains an online start date which is in the past...