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e-bay uk app not working ,have cleared cashe and tried new download.

what do I do to reconnect app please?

 

 

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e-bay uk app not working ,have cleared cashe and tried new download.

Can you confirm if the payment section works fine too? 

When I try to get into that it also gives technical difficulties when it requests to login. 

Message 41 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

Mine fixed itself after uninstall and restarting the phone

Message 42 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

Just tried it and getting the same problem so looks like the app is useless right now.

Message 43 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

Yup. Thanks for checking. 

Message 44 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

I just had the same problem with my new phone and found out the app didn't have any permissions allowed on the phone. 

So I went in to settings - > Apps - > eBay

and allowed the required permissions. 

Now it works. 

Message 45 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

I just had the same problem with my new phone and found out the app didn't have any permissions allowed on the phone. 

So I went in to settings - > Apps - > eBay 

and allowed the required permissions. 

Now it works. 

Message 46 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

It's done the trick thanks.



Sent from my Galaxy
Message 47 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

What are the required permissions? I've allowed what's necessary and hasn't helped.

Message 48 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

Camera, location, microphone, photos and videos

Message 49 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

Gave permission to everything but mine still gives the error when trying to go into the payments section

Message 50 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

Try to clear the storage, apply the permissions and then refresh the home page on the app (scroll down from the top of the screen). The error message should disappear and content should be available. Then you'll be able to log in. 

Message 51 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

Hey marco, what is your job, it seems you just ask us to do stuff and offer no help.

Message 52 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

Same problem. Not able to log on saying technical issue. Im using oneplus 12.

Message 53 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

I have same problem. Using phone oneplus 9 pro and ebay app stopper about week ago. Can't log in and can't even search items even as quest. 

Message 54 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

me too. in having technical difficulties error for.6.months now. *bleep*

Message 55 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

Yo Marco of the ebay community team. Got an update for us? This seems to be a long running problem. 

Message 56 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

Looks like it's finally fixed.

Using ebay app version 6.189.1.2 release December 20th 2024.

Don't get the error of "technical difficulties" anymore when logging in or accessing the payment section. 

Message 57 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

i have done this .can not bye anything can not get on too confirm and pay .

 

Message 58 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

@albhep0 

 

Can you purchase if you use a browser instead of the eBay app?

Message 59 of 61
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e-bay uk app not working ,have cleared cashe and tried new download.

No friend
Message 60 of 61
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