UK Seller News: April 2025
Stay ahead of the curve with our latest updates.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Block Buyers cant send messages after transaction
WARNING TO OTHERS !!!!! If you add a buyer to the block list they can not send you any messages, even if they have had a transaction with you for the last 30 days. In the Buyer requirements, if you leave the box unticked as shown in the image, all me...
App restricting percentage in "Send Offer to Interested buyers"
In recent days when attempting to send offers to interested buyers via the app, it has blocked the offers with seemingly random limits, eg "Offer must be less than 12.47%" or, even stranger, "less than 3.8%" which wouldn't be allowed anyway as the mi...
Cut Off Times - Change
Is anyone else having issues with changing cut off times, when i change them I get there has been an error. Tried on 2 other machines and exactly same.
Resolved! Hidden purchases reappeared
Hi, I 'hide' purchases after the transaction is complete and feedback left to keep things tidy at a glance, but everything from 2019 and before has reappeared for some reason. I spent ages re-hiding it, then a day later it all appeared again. Does an...
Traffic page not working
I have zero views and impressions today and when I run my cursor over today's date there is nothing, no pop up box with detailed figures. Going over any other date the box appears and all appears as normal. Not a glitch I have ever experienced before...
links to business sellers shops not working
No probs with links to private sellers' other items, but the equivalent 'visit sellers shop' on all the business sellers' site that I have tried won't work--the pages start to load normally, then immediately go grey. The backgrounds remain visible, b...
Resolved! Why don't I get an email from ebay letting e know when something has sold?
I don't need one of those emails very often I have to admit but I sold something this afternoon and realised I haven't had a 'your item sold' email for about 2 years (roughly the last 20 sales?) Ebay have no problems sending me a whole pile of spam e...
Problem listing an item
I get this screen when I start to list an item. I typed in what it is (Avon redstart inflatable dinghy),chose a category,and then it diverts to this. Has done it repeatedly
Sales email from ebay caused all my 400 Ipad Safari tabs to close How to re-open them
Ebay Sent follow up email re an item I looked at.I accidentally pressed on the link.New instance of Safari opened.Swiped right to minimise instance Discovered original Safari instance Deleted!Tried '+' but it shows Tabs I closed, not the 400 that wer...
tokens
How do i find a token for my ebay designer
CAN NOT UPDATE MY VISA CARD?
Ok, I spend hours trying to resolve this!I have an eBay Account in the UK since 2003 as I was living there at the time for 21 years.I won a couple of auctions a few days ago, I tried to pay, but the payment would not go through.I check and saw, that ...
What are you doing??? LEAVE THE FILTERS AS THEY WERE AND INCLUDE AGAIN BY GEOGRAPHIC AREA!
Yet again we see that Ebay have removed the ability to filter when browsing through any category when using a laptop or pc. 'Its on the app so whats the problem?'.. I dont buy through the app, I find that information is hidden on the app plus I prefe...
Changes to WATCH LIST features
Has anyone noticed that you can no longer look at BIDS on items in your WATCH LIST the links no longer work, are inactive, you now have to open each item page to inspect. This is an undesirable change..
issue with order imports and discounts
Hello, we get our orders imported to our own system whenever someone makes a purchase (through merchant integration) and today we have had an issue where when someone uses multibuy on a product, the system is not discounting the individual item price...
Signing in with Duckduckgo needs a password reset each time!
I've been having problems with Safari on eBay so I thought I would try out DuckduckGo but it has different problems. Can anyone help?
