Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}

[primeseller-001]

I'm getting this message on nearly every item I try to buy,  even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not blocked and I have reset site and chrome setting. Please advise what I can do to resolve this as my account has a feedback rating of 4896 with a red star  and I really dont want to start again from Zero with a new account.

[a_christo]

Just an update I tried when on holiday in Portugal last week and was able to buy two of the Siemens plc related items I was unable to from the UK, using my phone and the eBay app as had been tried before (as well as on web browser). Definitely region specific when buying physically in the UK for some items. Pathetic eBay unable to deal with, still has saved me some money I suppose! 

[tormatoe]

Still getting the same problem

[gobelek87]

Platform should know we are not a plants we can travel and same time can do shopping. I changed VPN also changed my main adress, also changed my location, but bot helped. Solve this please, every year you have this issue.

[svincec]

A miracle - mine has started working! And even with VPN !!
No thanks to the shameful ebay 'support' who frankly even to meet there own rules, shoddy corporate.
Saddly all the prices seem to have gone up in the 4 - 5 months it was not working, so respect and  trust for ebay, well lets just say it hasn't improved a dot, quite the contrary.
I wonder and hope for other so afflicted by ebay things benifit from teh same miracle and it goes back to how it was working, progress eh?

[*kingpin*]

Same with me. Been escalated with a ticket to support but nothing back. I can purchase some items and not others. I wouldn't bother messing with internet cache, cookies etc. it makes no difference. Web or app both have the issue. Delete and re- download app, no difference.

Just going to sit it out and use Amazon instead. 

Sigh!

[svincec]

It is a very sad reflection on ebay and its management.  What ever the problem was had to be partly related to account as it was the same for me across 3 devices, 2 browsers and even teh Android app, so the only comon denominators? account & ebay ?
All it needed was for support (real support and probably technical to work woth me but no, basically just blamed and ingnored the user/customer.  Such a sad 'management' and or culture.
I hope they resolve it for you and soon, but it would appear its more down to luch rather than actual interactive user/customer support or even respect.

[eburtonlab]

@svincec 

What ever the problem was had to be partly related to account as it was the same for me across 3 devices, 2 browsers and even teh Android app, so the only comon denominators? account & ebay ?

Network connection? Using a VPN, hotspot or Starlink network? Try another network connection to rule out a problem with that.

Try purchasing as a guest to rule out a problem with your account.

[mthompson2017]

!!!LIKELY SOLUTION!!!

I had the same issue a few minutes ago when trying to buy some cheap consumer electronics. 

I was able to correct it by:

1. Click 'Account Settings' under the drop down in the top left of the screen. 

2. Click 'Personal Information'.

3. Navigate down to 'Personal Information' area of the page.

4. You will see an address listed. If wrong change to your correct address. If correct, change it to a friend or family's address. You will still be able to deliver the parcels to your own address.

In my case, this fixed my issue as my address was one listed in the USA. Hope this helps.

[primeseller-001]

I have given up trying to buy anything through ebay from outside of the UK

[vashpete]

Same here...this is a joke! Trying to order a drone and I keep getting the same message on laptop and on my phone app!!!!

[*kingpin*]

Update: I spent 2 hours on the phone yesterday going around in circles. IT emailed me last week to say it's not a site or app issue but a block on my account.
It appears after 25 years of buying on Ebay I have a spending cap that needs to be increased, lol. All since September 28th. I'm now waiting for another reply informing me the block has been removed/changed.

I will update here if anything changes.