Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Changing username doesn't allow capital letters or spaces?
So I want to change my username and it doesn't allow me to use capital letters or spacing between words. Is this new or something can I not do that anymore? I see some sellers have theirs with capital letters and spaces but I wasn't allowed to do it ...
"View seller's other items" is showing everything twice
Here we go again, another fine mess from whoever (or whatever) is in control of ebay's systems and software.... As of today, looking at any "view seller's other items" brings up a page in which all listings are duplicated. Does this mean that sellers...
Cannot type into chat help system
Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...
Shop categories still not working
My shop Categories haven't been working for about a week, is anyone having the same problem. eBay say they are aware of a bug ? whatever that means
My orders are not coming up - there's just a little red exclamation mark!
My orders are not coming up - there's just a little red exclamation mark!
Incorrect text for collection only item
Incorrect text for collection only item In case anyone from eBay team sees this, when you sell an item that is for "collection only" the very first line of the automated email says to get your postage label ready - an obvious mistake.
not been able to list today or access selling account properly and body else having issues today.
all items showing 0 listings and cant list or load pages properly both mobile app and website
Seller dashboard
Anyone having an issue where there's an error on your sellers dashboard and it will not show you any of your orders? My has gone down this morning, all I get is - 'Some summary information is currently unavailable. Please refresh the page or try agai...
Watchlist
All items in watch list have disappeared - can’t get through to eBay, they don’t understand my query! Can anyone out there help, please
Unable to Revise Listings - Blank Page
On my private account I have been trying all morning to revise a listing. All I am getting is just a blank page. I have tried numerous times, cleared cookies, signed out and back in again, tried revising listings on other of my items and the same for...
Promoting a listing ..
I has been chating with someone in Ebay and ask how I can cancel a PROMOTE LISTINGshe says that is ok ..I did ..and I have to cancel the item and relist again.I check and AGAIN the item appears as PROMOTEDhow can I cancel and eliminate this from the ...
eBay messaging
Have not been able to send a message to one particular member this afternoon after she purchased from me - I get the eBay response 'message failed'. It's an important message because she's asked me to let her know the cost in the future if she bought...
Which part of the knives policy did this fail on?
So I have to ask here as eBay are basically not answering my question. I'm trying to sell this antique fireman's axe WWII ARP which I reckon is a 'tool axe' as stated in the policy it's used for demolition mainly on wood but could be used to chop woo...
Contact seller
I have had no luck at all in contacting a seller after purchase...??
New phone number gets no confirmation call, agents when contactable pass me around
I was a reluctant mobile user but recently bought a cheap dumb phone. My verified number was my daughters phone but she has changed her number recently as well. I have tried to verify my new number but do not receive the call back. I am unable to sig...
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