Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
EBay suddenly deciding my address is a PO Box
Have been using eBay for a number of years (at this address and others before), all of a sudden I can not make purchases because my address is flagged as a PO box (it has post office in the address, flat above). Guessing it is something that has been...
How do I speak to a real person in Ebay?
How do I speak to a real person in Ebay?They arrogantly assume the AI will answer - It cant answer even the most basic question.They arrogantly assume the help pages cover all subjects. - They dont! You just get sent in circles from the AI to the hel...
"We're experiencing technical issues" using Get Prepaid Label button
Suddenly getting the error when attempting to process a multiple item order from within the ebay seller hub (website). Anyone else seeing this issue?
Website issues suddenly resolved today - anyone else noticed?
After not being able to use ebay for months on my mac, today it's suddenly working again. I've made no updates this end so it was definitely an ebay technical issue. There are other complaints on here about it also so I'm hoping it's resolved for eve...
How do I switch from business to personal?
When heading to account settings, it seems eBay does not allow me to switch between account types.I used to be a sole trader and now just don't do it any longer and would like to convert to personal. I've read online that I should make a new account,...
Resolved! eBay Support Chat Not Working - Greyed Out and Unresponsive
Hi! eBay’s support chat has not been working for me since yesterday. The interface is greyed out and completely unresponsive - I can scroll through the chat options but can’t click anything or type messages. I’ve tried multiple devices and browsers, ...
Unable to Revise Listings - Blank Page
On my private account I have been trying all morning to revise a listing. All I am getting is just a blank page. I have tried numerous times, cleared cookies, signed out and back in again, tried revising listings on other of my items and the same for...
Message pop up
It appears that you haven’t provided the required information to confirm your identity or financial data. Until we receive that information, your listing and communication activity have been restricted to ensure a safe trading environment for you and...
Unable to revise listings and on two occassions unabkle to list
Unable to revise listings and on two occassions unabkle to list. problems started yesterday, 10/10/25, and unable to list an item. After pressing list, at bottom of page, the page refreshed bring same page back. Pressed again and the same. The advert...
Ebay Listing Page Not Appearing In Full In MS Edge
Has anyone else had this issue - the "about this item" section is not appearing in full. It works in all other browsers
Ebay App Issue - “Something Gone Wrong”
I can’t log in the app on my IPad or IPhone , have restarted the app, changed password and restarted the device . Anyone else ? I’m a business and need to list items
Cannot type into chat help system
Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...
Order numbers missing from messages from previous buyers
The order numbers that were previously shown in a message from a user who sent a message post purchase, are now missing for us. Anyone else having this issue? Ebay please reinstate buyer's order number ASAP as it causes confusion when reading message...
Age verification
I’ve been struggling to verify age to buy some cutlery. When entering credit card details I get an error “Unfortunately, we ran into a problem and couldn't process your card. Please contact Customer Support.” I was on the phone to customer support fo...
"View seller's other items" is showing everything twice
Here we go again, another fine mess from whoever (or whatever) is in control of ebay's systems and software.... As of today, looking at any "view seller's other items" brings up a page in which all listings are duplicated. Does this mean that sellers...
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