Seller News: May 2026
Your May Seller News is here
Forum Posts
unable to cut and paste text into item description at listing stage
unable to cut and paste text into item description at listing stage. why has this tool been removed ebay?
Sales email notifications problem when customer using Basket
It would seem that when a customer puts two items in their Basket (I can only speak for two in my case) and then they check out - the Sales Notification Subject lines I receive are both the same. The content seems to be correct but they effectively s...
eBays AI appears to removing items incorrectly
Has anyone else had items removed due to eBays AI flagging up Policy Violations incorrectly?I am being targeted and having items which I have been selling for over 30 years as the AI is now classing them as against their POLICE and Emergency response...
Email alerts from eBay with broken URLs
Hi, I have an email alert set up to notify me when certain products I am interested in are listed. This has been working well for several years. Recently, there has been a change made and some of the links within the email don't work (item not found)...
Ebay app on Phone not working.
Ebay App on Android phone not connecting to server. Saying there is a technical issue and to try again later. That has been since yesterday. Phone I am using is a Samsung S24
Change to payment advise emails
Over the last couple of days, any buyer who has paid for items, the email from eBay shows just one item, several times. Very confusing. Any ideas?
Service metrics unfair
Dear eBay Customer Support,I am writing to formally raise a complaint regarding an issue with my service metrics, which I believe is unfairly affecting my seller performance.I have been an active seller on eBay for over 6 years, consistently maintain...
Print Order Function Button Missing
HiAfter ordering 2 items to print the order, as i had done a couple of hours previously, now the print order button is missing, anyone else having this issue? or advise on how to get the pring order button back.Thanks
Ebay for Charity site not working
For the last 3 weeks the ebay for charity website is not work correctly. I have tried to contact ebay via chat but think I would have more success explaining the problem to my cat..... The issue I have is when you load up a charity page and try to se...
mobile log in
having major issues logging in using I phone - keeps asking me for email or password - its been since the update - anyone else having issues ?
Multi buys showing one item title and photo on emails
Starting yesterday I have had a few buyers buy multiple items in one transaction. The email confirmations are coming through showing the same item title on each email so where there were three items the title of the emails are the same (eg you have s...
How do I turn off "Live" on Ebay website? (Not App Notifications)
I just visited the eBay site on my desktop and the whole webpage is just various "Live" tiles. If I scroll down far enough I can briefly glimpse all the useful shortcuts to my watched items etc before they are replaced with more infinitely scrolling ...
how to get rid of ebay live from my home page
Ebay live needs to be removed from my Home page over ten lines of this RUBBISH before I get to my usual previous seam listings, or at least an option to switch these scalpers off
eBay lives have pushed me to block ALL notifications
eBay live is like malware. This "virus" has dominated the home feed, took over my alerts and pushed my to block ALL notifications from eBay. This in turn has stopped me bidding on watched items, stopped me from selling effectively and brought me to t...
Ebay ran into a problem
Ebay ran into a problem. To make it easier. I have cleared my cache.Checked I have an up to date browser.Check I have a mobile phone just in case I forgot to buy one in the last 30 years.Turned my laptop on and off again.
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