New message system. How can I change it back

Hate the new message system. How can I change it. 

Message 1 of 59
See Most Recent
58 REPLIES 58

Re: New message system. How can I change it back

I could agree with you if it was not ebay - they care not for users, maybe if the discussions were off platform, then maybe they would notice - cant see em acting though - history is against that.

Message 41 of 59
See Most Recent

Re: New message system. How can I change it back

Doing nothing still equals nothing.

Complaining whilst not acting is screaming into a void and the sound bounces off the walls of your own echo chamber.

Everyone should be given the chance to change...

Message 42 of 59
See Most Recent

Re: New message system. How can I change it back

Thank you tressygirl and others who have responded since I added my tuppenceworth.
I dislike also that I cannot send feedback to Ebay without ticking at least one star. (If this were an election I could vote tactically for the "other side".) I don't know if these "votes" (i.e. comments) are ever counted but I suspect not. This sort of malarkey has happened so many times before. Remember when they took PayPal out of the payments scheme? And they made Item Specifics some kind of compulsory. (When I'm selling some old pop record, what the hell is an 'inlay'? And when I'm searching to find one to buy I don't necessarily search for the orchestra. As if anyone would know such a thing if it's not stated on the record label or otherwise well known.) Such decisions are made by the powers-that-be and no amount of shouting and complaining will make a scrap of difference. Who are we, after all. Just like ants as people are seen from the top of a tall building. I hope they lose their balance and fall to the ground. (Pride comes before a fall, does it not.) Anyone know why they can't just leave things alone? If it ain't broken, why fix it? (Or screw it up.)

Message 43 of 59
See Most Recent

Re: New message system. How can I change it back

Isn't the sound of multiple echoes deafening to Someone at Ebay? If not, why not?

Message 44 of 59
See Most Recent

Re: New message system. How can I change it back

It's dreadful ain't it like small messenger on a Nokia phone lol 😜 was nothing wrong with old layout we all knew how to navigate it !

Message 45 of 59
See Most Recent

Re: New message system. How can I change it back

Same here and the daft wallies have taken that option away from us this layout is dreadful and I mean dreadful. 🤡

Message 46 of 59
See Most Recent

Re: New message system. How can I change it back

We need a revert back link asap if anyone has a revert back link please post it up so it saves this drama 🎭 

Message 47 of 59
See Most Recent

Re: New message system. How can I change it back

Same here we need a link so us folk can revert back to good old layout which was so clear a monkey could use it this new layout is dreadful ! 

Message 48 of 59
See Most Recent

Re: New message system. How can I change it back

💯 I Tottaly agree  

Message 49 of 59
See Most Recent

Re: New message system. How can I change it back

You are so right it's absolute *bleep* !
Message 50 of 59
See Most Recent

Re: New message system. How can I change it back

My 'messages' was set up on 'Classic' view right up until lunchtime today. Then low and behold, it's now changed to this new version without me doing anything.  
Terrible, terrible and more terrible.  SHAM ON YOU EBAY.

You really need to take notice, before we all move to Vinted ... Wix ... Shopify or dare I say Facebook marketplace, or some other selling platform.

Message 51 of 59
See Most Recent

Re: New message system. How can I change it back

Absolutely horrendous.  This is not simpler at all.  Its all cluttered and confusing. 

Not good at all for neuro diverse people either.  My husband has a moderate brain injury.  This is causing him utter confusion and overload.  Not good a tall.  I am too finding it very difficult and understand exactly what he means.  I've rung EBay and complained to which we are told we must all complain.  No option to go back to the original view either.  

 

Utter joke on their behalf. 

Message 52 of 59
See Most Recent

Re: New message system. How can I change it back

Are you serious.?? no option to change back to original message system.??

 

This new setup is useless

Message 53 of 59
See Most Recent

Re: New message system. How can I change it back

Anonymous
Not applicable

I can see why there is no option to change it back, they've been allowing people to use it for months so turning it off was always going to happen sooner or later.

 

eBay is not social media, it doesn't need instant messaging, though it's basically just emails dressed up like instant messaging.

 

My inbox now has 30+ messages in it - it was empty 2 days ago, do I really need delete them again?

 

Always thought a main rule of web development was to try and make things take 'less clicks'   lately I feel like simple tasks on eBay have become chores and take more clicks.

 

Message 54 of 59
See Most Recent

Re: New message system. How can I change it back

so why would you write anything for gods sake 

Message 55 of 59
See Most Recent

Re: New message system. How can I change it back

why would wtrite anythin g if you dont know the exact answer??? stupid 

Message 56 of 59
See Most Recent

Re: New message system. How can I change it back

Are you being dismissive for the sake of it?

Message 57 of 59
See Most Recent

Re: New message system. How can I change it back

I can no longer view messages index on my ipad, making it impossible to use messages!

This is ridiculous, no option to revert to the 'sane' classic version s it looks like I'll have to quit eBay for OnBuy or something similar🤬

Message 58 of 59
See Most Recent

Re: New message system. How can I change it back

What you have to do is reduce the size of your screen. Everything becomes visible then.

Message 59 of 59
See Most Recent
Got technical related questions? Start here: