Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
"We're experiencing technical issues" using Get Prepaid Label button
Suddenly getting the error when attempting to process a multiple item order from within the ebay seller hub (website). Anyone else seeing this issue?
chat is not working
my chat is not connecting dave@ebay @marco@ebay
Ebay App Issue - “Something Gone Wrong”
I can’t log in the app on my IPad or IPhone , have restarted the app, changed password and restarted the device . Anyone else ? I’m a business and need to list items
my chat is not connecting
why my chat is not connecting ?
Evri tracking not updating
So 2 of my parcels I sent last week showed delivered on Saturday on evri app yet not updated tracking on ebay not even showing as out for delivery I had to messsge on facebook to get it sorted, to be fair was rather quick to release my funds.Now one ...
Cannot type into chat help system
Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...
"View seller's other items" is showing everything twice
Here we go again, another fine mess from whoever (or whatever) is in control of ebay's systems and software.... As of today, looking at any "view seller's other items" brings up a page in which all listings are duplicated. Does this mean that sellers...
Please review our messaging policy message received but only message to that buyer is from Royal Mai
Hi, I received a surprised email from ebay saying "email couldn’t be sent because they violated our member-to-member contact policy." reminding me "so we wanted to remind you that your eBay emails should only be about your eBay transactions and can’t...
EBay AI Causing Issues
Ebay's automatic system has just incorrectly accused me of trying to sell outside, which is untrueThe system is supposed to allow you to revise whatever error that has caused the automatic AI to make the false accusation - mistakes happen - however t...
Ebay check function not working- Can not talk to member of staff !!!! URGENT
Hello, For about a week now ebay is not allowing me to talk to a member of staff. Im trying to resolve an issue but not matter what subject i select, device i use it always take me to the automated chat screen however its fully greyed out and i cant ...
Resolved! eBay Support Chat Not Working - Greyed Out and Unresponsive
Hi! eBay’s support chat has not been working for me since yesterday. The interface is greyed out and completely unresponsive - I can scroll through the chat options but can’t click anything or type messages. I’ve tried multiple devices and browsers, ...
All of my books that I’m selling are now unavailable to buy using the app ?
Yesterday , all of the books that I have listed for sale now don’t have a “buy it now “option and only “buying options” button which states the items Cant be purchased on the app.People are contacting me to say they Cant buy the item and have to just...
Sorry, this user was not found
I keep seeing this when I click on my username - app and website Can anyone assist?
EBay suddenly deciding my address is a PO Box
Have been using eBay for a number of years (at this address and others before), all of a sudden I can not make purchases because my address is flagged as a PO box (it has post office in the address, flat above). Guessing it is something that has been...
How do I speak to a real person in Ebay?
How do I speak to a real person in Ebay?They arrogantly assume the AI will answer - It cant answer even the most basic question.They arrogantly assume the help pages cover all subjects. - They dont! You just get sent in circles from the AI to the hel...
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