Manage orders awaiting dispatch - Order still showing despite being marked as dispatched

[qaimew_outlet]

Hi, Does anyone know how I can clear down an order that has been marked as dispatched but is still showing in the "Manage orders awaiting dispatch" filtered list of orders?

This order was only unusual in that we did a partial refund, as we only had half the order in stock. It was also a Global Shipping Programme order, if that's in any way relevant to the issue.

Screenshot attached.  Each time we mark it as dispatched it says its already dispatched (we've done it several times but still it shows here!)

Thanks

[kat@ebay]

Hi @qaimew_outlet ,

Thank you for your post.

This has been reported and is currently with our tech team. Once we have an update on a fix I will post back on the main thread here.

Thank you,

Kat

[qaimew_outlet]

Thanks!