01-11-2023 10:09 AM - edited 01-11-2023 10:10 AM
Anyone else got a problem with their feedback not being visible on their account. I have 2 showing from the last 3 months and then it's the message re 90 days etc. The actual total changes and it has done just now as someone has left me some but I can't see this whilst using the iPad to view actual website, can see it if using the app on my phone, but even that's a pain finding the recent stuff. It went weird yesterday and before I tackle with eBay thought I would query with others first. Thanks.
Solved! Go to Solution.
01-11-2023 10:15 AM
Yep, you're not alone, others myself in that group, are all experiencing jumbled up feedback, some appearing from months ago, and in no particular order.
Nothing yet for an explanation, hopefully it's just a temporary glitch.
Read through some of the threads here, quite a few from others waking up to this new ' wonder'.
01-11-2023 10:15 AM
Yep, you're not alone, others myself in that group, are all experiencing jumbled up feedback, some appearing from months ago, and in no particular order.
Nothing yet for an explanation, hopefully it's just a temporary glitch.
Read through some of the threads here, quite a few from others waking up to this new ' wonder'.
01-11-2023 10:20 AM
01-11-2023 11:44 AM
Hi
Same issue for me - not showing any feedback left for others and only showing feedback for me from 6 months ago, Ebay are aware of the technical issue and have been for some time but it hasn't been sorted out and has now impacted many more accounts overnight.
01-11-2023 11:55 AM
01-11-2023 12:06 PM
Hi all,
This is a technical issue from our end, I've reported all users on this thread that reported that their account is being impacted.
Thank you,
Marco
01-11-2023 5:29 PM
same problem hope they sort it soon
01-11-2023 5:36 PM
Yes, affecting me too. Also hope it is fixed soon.
01-11-2023 5:46 PM
01-11-2023 7:31 PM
I think it is clear from other threads that this is a significant issue affecting many (all/?) users. I think the least that could be expected is an announcement as to what has happened and what is being done about it.
01-11-2023 7:45 PM
I got a message from eBay this morning saying it was being sorted, a technical issue their end. Well we know that. Yes it's about time it was sorted. My feedback left for others has completely disappeared now! Aaarrrghhh.
01-11-2023 7:46 PM
I agree. I have had this problem all day but nothing from eBay is forthcoming about when it will be fixed. Acknowledgement of the problem would hopefully show that they might do something to fix it.
01-11-2023 8:58 PM
Mine too! Hope this is fixed soon.
01-11-2023 9:14 PM
My feedback has just gone back to normal whether it stays that way who the heck knows.
01-11-2023 9:21 PM
02-11-2023 12:41 PM
Feedback has now been corrected and showing OK.
Now have problem with Evri tracking (items delivered) not being updated.
02-11-2023 1:02 PM
02-11-2023 10:47 PM
I was having this issue earlier, but it seems to have been fixed now. I'm having other issues though, packlink not working.
03-11-2023 5:44 PM
06-11-2023 9:43 AM
Hi all,
A quick update on this, the issue above has now been resolved. If you are still experiencing this issue, please let us know.
Thank you,
Marco