Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
Bank Details
Payments are being held until I verify my bank details even though nothing has changed for years - why?
cant buy more than 1 item of same thing.
Please enter a quantity of 1 or more41 available2 soldMulti-buy: If I input more than 1 I get an error despite number being in range.
there seems to be no way now to adjust prices directly on the listings page
I used to go through all my prices and adjust them directly on the listings page. Why can't I do this anymore? Instead I have to go into each listing individually. Why? Thanks for all relies.
Issue when creating listings
Previously when creating a listing, when I set my price, there was a box next to it which showed what buyer would actually pay..this has now disappeared. I used to change the price so buyers price was a nice round figure, but can’t do this now withou...
live chat
How much longer before live chat is working. I cannot use the phone as I am hard of hearing, ebay holding my money as the system will not verify my bank details for payment. Its an absolute mess and ebay have a responsibility to their users. Get it w...
complaints
How do I make a complaint to eBay?
Age verification
I’ve been struggling to verify age to buy some cutlery. When entering credit card details I get an error “Unfortunately, we ran into a problem and couldn't process your card. Please contact Customer Support.” I was on the phone to customer support fo...
Collection address on listing shows a different place.
Hello,I am a private seller. Some of my items are for 'collection only' as they are heavy and can not be posted. My account address details are all correct. The collection on my listing shows my correct postcode. Everything is correct on the listing ...
Cannot type into chat help system
Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...
Resolved! Login issues
Have been on ebay for over 20 years with no problems.I recently cleared my browser cache, as I have done many times before. This action requires me to login to my ebay account again. When I attempted this my email & password were accepted and it then...
Ongoing Technical Bug Preventing Me from Listing – Nearly 4 Months Unresolved
Hi everyone, I’m hoping someone here can help finally escalate this. It has now been almost four months since I first reported a technical issue that prevents me from creating or revising any listings on my account. Each time I try to list an item, I...
Bug when deleting listing variations, entries not actually deleting
Reposting this report as the original post has been archivedLast month it took me an hour to add one item to a listing because listing variations from years ago kept adding themselves back. I now have to add three items to three listings and I'm actu...
Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}
I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...
Unable to link my bank account
eBay saying my sort code is wrong but I imputed the correct sort code
Ebay App problems
Ebay app technical problems - previously used and worked perfectly since launched Now since Sunday all listings are completely missing their blue bars for 'submit bid' or 'buy now' They are there on the desktop website only Customers who use the app ...
