In messaging the layout is changed

[jadc1958]

All I see now is the inbox, no option to see other folders like sent, archived or de;eted messages.  Is there any way to revert to the old setup?

[department28]

Unfortunately, the 'new look' messages has now replaced the old setup, and there is no way to revert back 😞 The folders & archive etc are over on the left, but if you are viewing on a mobile, I'm not sure where things are - probably hidden so that you have to drop down a menu or slide something over...

It is much more fiddly than the old layout.  There are quite a few threads about the difficulties users are having since this new page took over.

[Anonymous]

On a mobile, if you look under the eBay logo at the top of the page, you will see the word 'messages' and to the left of it is a square icon with an arrow pointing right - tap that arrow and a slide out box with the folders opens,

The icon then changes to an arrow pointing left - tap that and the slide out box closes again.

[tressygirl]

Just to add and a tip,  if answering a message from a member, and clicking on the > arrow to send,  your message will link onto that received message and may look like it hasn't been sent.

It's all one long message now!  🤔

@jadc1958