Ebay listing subtitle fee

[oasis.planet]

Hi everyone,

I recently made a mistake while uploading listings to eBay using a bulk file. I unintentionally added some random text in the subtitle field, which had no meaning or purpose. Because subtitles are a paid feature, eBay charged a significant fee for these listings.

Has anyone experienced a similar issue? Is it possible to request a refund in such cases, or does anyone have guidance on how to handle this?

Any advice would be greatly appreciated. Thank you.

[dunstun365]

Yes, AI or something added related words to the subtitles on 3 listings & I didn't realise until I looked at my  transactions. They were on auctions & not BIN. I took the listings down one for lack of interest and another when I realised I was charged £2 but it was too late. (I was actually charged twice for one listing) However I went to ebay CS and said I didn't fill in the subtitle & i was refunded all £8 in fees. This is just as well because I only sold one of those listings for £1.69 You have to be really carful when listing and delete the added subtitle words. I think ebay started this after simple delivery