Ebay app not working on my phone.

Just discovered my phone is not able to run the latest version of the app. Has I am happy with phone and it's version of android I may now have to discontinue my buying from ebay.............. A very shoddy affair the people at ebay who came up with this without informing customers should be ashamed of themselves. 

Message 1 of 2
See Most Recent
1 REPLY 1

Ebay app not working on my phone.

@anthoncarte_83 

 

According to a post on the UK community boards, the latest version of the eBay app requires Android 10 or later, or iOS 17 or later.

 

https://community.ebay.co.uk/t5/Technical-Issues/Pictures-missing-using-APP/m-p/7762881/highlight/tr...

 

There is another version of the app available for iOS 16 users; see here:

 

https://community.ebay.com/t5/Mobile-Apps/How-to-update-your-eBay-app/m-p/34920437#M50572

 

A possible workaround for iOS 15 users is suggested here:

 

https://community.ebay.com/t5/Mobile-Apps/App-update-fix-for-ios15-users/td-p/34924192

 

If you cannot upgrade your operating system or find an older version of the app that works with your current operating system, you should still be able to use a browser to go to ebay.co.uk instead.

 

If eBay browser links are opening in the Android version of the app automatically, you can disable that by going to your device Settings: Apps: eBay: Open by default: Opens supported links and choosing "Don't open in the app". iOS users can tap and hold an eBay browser link and choose "Don't open in the app". Or just delete the eBay app entirely.

Message 2 of 2
See Most Recent
Got technical related questions? Start here: